Effect analysis of applying high-quality service model to surgical nursing

BACKGROUND Surgical care of the hand plays a crucial role in the medical field,as problems with the hand can profoundly affect a patient's quality of life and function.In order to meet the needs of patients,improve patient satisfaction and improve treatment outcomes,high-quality service models have been introduced in the field of nursing.AIM To explore the effect analysis of applying high-quality service model to surgical nursing.METHODS We conducted a retrospective study of patients who underwent hand surgery at our hospital between 2019 and 2022,using a quality service model that included improved patient education,pain management,care team collaboration,and effective communication.Another group of patients received traditional care as a control group.We compared postoperative recovery,satisfaction,complication rate,and length of hospital stay between the two groups.Inferential statistics were used to compare the difference between the two groups by independent sample t test,Chi-square test and other methods to evaluate the effect of intervention measures.RESULTS Postoperative recovery time decreased from 17.8±2.3 d to 14.5±2.1 d,pain score decreased from 4.7±1.9 to 3.2±1.4,and hand function score increased from 78.4±7.1 to 88.5±6.2.In terms of patient satisfaction,the quality service model group scored 87.3±5.6 points,which was significantly higher than that of the traditional care group(74.6±6.3 points).At the same time,patients'understanding of medical information also improved from 6.9±1.4 to 8.6±1.2.In terms of postoperative complications,the application of the quality service model reduced the incidence of postoperative complications from 26%to 10%,the incidence of infection from 12%to 5%,and the incidence of bleeding from 10%to 3%.The reduction in these data indicates that the quality service model plays a positive role in reducing the risk of complications.In addition,the average hospital stay of patients in the quality service model group was shortened from 6.8±1.5 d to 5.2±1.3 d,and the hospitalization cost was also reduced from 2800±600 yuan to 2500±500 yuan.CONCLUSION Applying a quality service model to hand surgery care can significantly improve patient clinical outcomes,including faster recovery,less pain,greater satisfaction,and reduced complication rates.

The Chinese Consumers’Service Quality Satisfaction Differences of Cruise Tourism and Precision Marketing Strategy

The paper selected Chinese Cruise Line as the case study. Having based on the survey data of Chinese cruise tourism consumers, the factor analysis method, one-way analysis of variances method, cluster analysis method, and other quantitative and qualitative methods were taken to analyze Chinese consumers’ satisfaction differences of cruise tourism service quality with different segmentation markets and clusters markets, and the reasons of satisfaction differences were also explored. Then precision marketing strategy of Chinese cruise tourism with different segmentation markets and clusters markets from the supply-side reform perspective was discussed. The purpose of current research was to provide suggestions of precision management and precision marketing of Chinese cruise tourism for relevant enterprises and government departments.

Quality of Service and Security on Cisco Network Devices, Coupled with the Development of a Mobile Application Prototype Software for Server Room Temperature Monitoring

In an era where digital technology is paramount, higher education institutions like the University of Zambia (UNZA) are employing advanced computer networks to enhance their operational capacity and offer cutting-edge services to their academic fraternity. Spanning across the Great East Road campus, UNZA has established one of the most extensive computer networks in Zambia, serving a burgeoning community of over 20,000 active users through a Metropolitan Area Network (MAN). However, as the digital landscape continues to evolve, it is besieged with burgeoning challenges that threaten the very fabric of network integrity—cyber security threats and the imperatives of maintaining high Quality of Service (QoS). In an effort to mitigate these threats and ensure network efficiency, the development of a mobile application to monitor temperatures in the server room was imperative. According to L. Wei, X. Zeng, and T. Shen, the use of wireless sensory networks to monitor the temperature of train switchgear contact points represents a cost-effective solution. The system is based on wireless communication technology and is detailed in their paper, “A wireless solution for train switchgear contact temperature monitoring and alarming system based on wireless communication technology”, published in the International Journal of Communications, Network and System Sciences, vol. 8, no. 4, pp. 79-87, 2015 [1]. Therefore, in this study, a mobile application technology was explored for monitoring of temperatures in the server room in order to aid Cisco device performance. Additionally, this paper also explores the hardening of Cisco device security and QoS which are the cornerstones of this study.

The Digitization of Public Services and Its Contribution to the Quality of Service in Relation to User Satisfaction

In recent years, some governments have been working on solutions to transform public administrations and provide high-quality services to users. The United Nations has recommended integrating digital technology into various aspects of life, including public services. The objective is to offer real-time, high-quality digital services, improve the delivery of public services, enhance their effectiveness and efficiency, while achieving objectives such as transparency, interoperability and citizen satisfaction. However, most governments in developing countries are unable to keep up with this trend. As a result, they often create digital public services that fall short of users’ expectations. This study aims to identify the fundamental factors influencing the quality of service in relation to user satisfaction and to explore the relevance of digital technology in implementing this quality within Cameroon public administrations. To achieve this, we used a qualimetric research method, which included non-directive interviews, questionnaires, and structured observations. The results showed that the public services offered in our study environment did not meet users’ expectations. However, the study identified the fundamental aspects to be considered in providing quality public services connected to user satisfaction, as well as the strengths of digitization in achieving this quality.

Assessing the Impact of Petrol Service Stations on Selected Physico-Chemical Water Quality Parameters within Port Harcourt Metropolis, Nigeria

This study assessed the impact of petrol service stations on physico-chemical water quality in Port Harcourt metropolis, Rivers State. This threw light on the extent of damage and alteration of water quality in Port Harcourt metropolis as a result of the proliferation of petrol service stations especially the condition of ground and nearby surface water. This serves as a useful tool to government and regulatory authorities for planning especially due to lack of central water supply system in Port Harcourt metropolis. The parameters studied were sampled, measured and analyzed using in situ and other standard methods. Remarkable results above permissible limits of interest for physicochemical parameter analysis revealed pH values from 4.6 to 6.8, electrical conductivity from 0.002 µS/cm to 0.42 µS/cm, salinity from 3 ppm to 4050 ppm, and temperatures from 19.9˚C to 32.6˚C. Total dissolved solids (TDS) varied from 7 ppm to 1000 ppm, biochemical oxygen demand (BOD) from 0.167 mg/L to 2.167 mg/L, chemical oxygen demand (COD) from 0.257 mg/L to 3.253 mg/L, and dissolved oxygen (DO) concentrations from 1.70 mg/L to 4.30 mg/L. Specifically, water samples from NNPC Filling Station (Choba) and Eneka Pond displayed “Poor” water quality with WQI values of 112.003 and 112.076, respectively. Similarly, ALLTEC Filling Station (Eneka) and TOTAL Filling Station (Rumuomasi) had “Poor” water quality with WQI values of 173.707 and 180.946, respectively. In contrast, Excelsis Filling Station (Akpajo) demonstrated “Good” water quality with a WQI of 85.2072, while Total Filling Stations (Slaughter) and Choba River revealed “unsuitable for drinking” water quality with WQI values of 552.461 and 654.601, respectively. Slaughter River also indicated very poor water quality with a WQI of 442.024. The physicochemical and nutrient analyses of the water samples showed that activities of the filling stations within the study area may have polluted groundwater in the environment posing poor aesthetics and great health risk to consumers of the water bodies. The findings underscore the need for immediate remediation efforts and stricter regulatory measures to protect water quality. The study concluded that surface and groundwater near petrol service stations in Port Harcourt are unfit for drinking and irrigation purposes without adequate treatment.

Research on the Construction and Application of Service Quality Evaluation Models for Scenic Spots:Taking Chongqing Ciqikou as an Example

In the current environment of increasingly fierce competition in the tourism industry,service quality has become crucial for enhancing the competitiveness of scenic spots.This paper uses the SERVQUAL model to design a service quality evaluation questionnaire that captures the gap between tourists’expectations and perceptions,using the Ciqikou Scenic Spot as a case study.Data collected from field surveys are used to comprehensively and meticulously evaluate the service quality of the Ciqikou Scenic Spot.The analysis results show that the scenic spot,with its unique folk culture experience and beautiful ecological environment,has certain advantages in terms of service quality.However,significant deficiencies exist in infrastructure and environmental hygiene.Accordingly,targeted improvement suggestions are proposed to further enhance the service quality of the Ciqikou Scenic Spot and meet the increasingly diverse and personalized needs of tourists.This study provides not only a specific service quality improvement strategy for the Ciqikou Scenic Spot but also a valuable reference for other tourist attractions.

Affordability, Accessibility, and Quality of Maternal Health Care Services and Level of Satisfaction of Mothers in Rural Areas in China

Objective:This study aimed to understand the affordability,accessibility,and quality of maternal and child health services for postpartum mothers,and their impact on satisfaction.Methods:The study utilized the Anderson model and revised the Maternal Pregnancy and Perinatal Health Service Questionnaire.A survey was conducted among 289 mothers aged 20–49 in Feicheng City.Results:Regarding accessibility,most respondents(133)reported that travel time to healthcare services exceeded 60 minutes,while 99 respondents indicated a travel time of 16–30 minutes.The issue of affordability was highlighted,with 86.85%of participants perceiving maternal healthcare services as costly,indicating a significant financial burden.More than 50%of respondents were satisfied with two specific dimensions(P<0.05)regarding the quality of maternal healthcare services.Conclusion:The study found that accessibility,affordability,and quality significantly affect mothers’satisfaction with maternal health services.Future research should focus on developing more suitable service pathways for rural mothers.

Hybrid Chameleon and Honey Badger Optimization Algorithm for QoS-Based Cloud Service Composition Problem

Cloud computing facilitates the great potentiality of storing and managing remote access to services in terms of software as a service(SaaS).Several organizations have moved towards outsourcing over the cloud to reduce the burden on local resources.In this context,the metaheuristic optimization method is determined to be highly suitable for selecting appropriate services that comply with the requirements of the client’s requests,as the services stored over the cloud are too complex and scalable.To achieve better service composition,the parameters of Quality of Service(QoS)related to each service considered to be the best resource need to be selected and optimized for attaining potential services over the cloud.Thus,the cloud service composition needs to concentrate on the selection and integration of services over the cloud to satisfy the client’s requests.In this paper,a Hybrid Chameleon and Honey Badger Optimization Algorithm(HCHBOA)-based cloud service composition scheme is presented for achieving efficient services with satisfying the requirements ofQoS over the cloud.This proposed HCHBOA integrated the merits of the Chameleon Search Algorithm(CSA)and Honey Badger Optimization Algorithm(HBOA)for balancing the tradeoff between the rate of exploration and exploitation.It specifically used HBOA for tuning the parameters of CSA automatically so that CSA could adapt its performance depending on its incorporated tuning factors.The experimental results of the proposed HCHBOA with experimental datasets exhibited its predominance by improving the response time by 21.38%,availability by 20.93%and reliability by 19.31%with a minimized execution time of 23.18%,compared to the baseline cloud service composition schemes used for investigation.

QoS-Aware Cloud Service Optimization Algorithm in Cloud Manufacturing Environment

In a cloud manufacturing environment with abundant functionally equivalent cloud services,users naturally desire the highest-quality service(s).Thus,a comprehensive measurement of quality of service(QoS)is needed.Opti-mizing the plethora of cloud services has thus become a top priority.Cloud ser-vice optimization is negatively affected by untrusted QoS data,which are inevitably provided by some users.To resolve these problems,this paper proposes a QoS-aware cloud service optimization model and establishes QoS-information awareness and quantification mechanisms.Untrusted data are assessed by an information correction method.The weights discovered by the variable precision Rough Set,which mined the evaluation indicators from historical data,providing a comprehensive performance ranking of service quality.The manufacturing cloud service optimization algorithm thus provides a quantitative reference for service selection.In experimental simulations,this method recommended the optimal services that met users’needs,and effectively reduced the impact of dis-honest users on the selection results.

基于SDN的卫星网络端到端QoS类映射研究

针对在多个卫星网络域环境下域间协作困难,以及如何在各个卫星网络域内选择合适的QoS类实现端到端QoS类映射的问题,基于软件定义卫星网络架构,首先,提出一种SDN卫星网络域间通信方案,以及面向多QoS类的端到端服务交付数据包处理方法。其次,提出一种基于多准则决策的控制模块。模块利用ELECTRE方法,在ELECTRE方法中通过综合权重法计算出各个卫星网络域内QoS指标相应的权重系数,并且利用ELECTRE方法对每个QoS类的净支配指数进行排序,从而为端到端路径的每个卫星网络域选择合适的QoS类。最后,与现有端到端QoS类映射方案进行比较,仿真结果表明,上述方法在多卫星网络域环境下保证端到端的时延、时延抖动、丢包率和代价。

Quality of Service (QoS) Provisions in Wireless Sensor Networks and Related Challenges

Wireless sensor networks (WSNs) are required to provide different levels of Quality of Services (QoS) based on the type of applications. Providing QoS support in wireless sensor networks is an emerging area of research. Due to resource constraints like processing power, memory, bandwidth and power sources in sensor networks, QoS support in WSNs is a challenging task. In this paper, we discuss the QoS requirements in WSNs and present a survey of some of the QoS aware routing techniques in WSNs. We also explore the middleware approaches for QoS support in WSNs and finally, highlight some open issues and future direction of research for providing QoS in WSNs.

Web services composition with QoS bound based on simulated annealing algorithm

In order to enable quality-aware web services selection in the process of service composition,this paper first describes the non-functional requirements of service consumers and the quality of elementary service or composite service as a quality vector,and then models the QoS（quality of service）-aware composition as a multiple criteria optimization problem in extending directed graph.A novel simulated annealing algorithm for QoS-aware web services composition is presented.A normalizing for composite service QoS values is made,and a secondary iterative optimization is used in the algorithm.Experimental results show that the simulated annealing algorithm can satisfy the multiple criteria and global QoS requirements of service consumers.The algorithm produces near optimum solution with much less computation cost.

基于时间序列分析的Web Service QoS预测方法

通过网络提供服务的Web Service的服务质量会随着网络环境、服务器负载等因素的变化而变化,如何更好地帮助用户选择在未来一段时间内符合服务质量需求的Web Service,是目前服务计算领域中需要解决的关键问题之一。针对上述问题,提出了一种基于时间序列分析的Web Service QoS预测方法,并实现了相应的Web Service QoS自动预测工具。该工具能够根据Web Service的历史QoS数据,有效地预测未来短期内的QoS信息。以17832个Web Service的历史数据为基础,设计了相关实验,并验证了方法的有效性。

一种可扩展的Web Service QoS管理框架

Web Service是目前研究界和产业界广泛关注的技术之一.随着Web Service的广泛应用,研究者们普遍认识到,服务的非功能属性,即服务质量(Quality of Service,QoS)是面向服务的应用能否成功的关键因素之一.因此,研究者们尝试从多个角度对QoS相关问题展开了研究.然而,现有工作普遍关注基于QoS的动态服务选择和组装等上层应用技术,而对于如何获取、存储、度量QoS等基础支持技术研究较少,而这些基础性工作对QoS相关的研究工作具有显著的重要性.此外,不同应用领域对Web Service QoS的需求不尽相同,因此,需要有一套灵活的机制支持在QoS模型定义、QoS度量方法、QoS信息采集等方面体现出的领域特性.针对这个问题,文中提出了一个可扩展的Web Service QoS信息管理框架,详细分析了该框架涉及到的重要方法与核心技术,并给出了该框架在北京大学软件构件库系统中的设计决策和方案.最后,介绍了文中框架在一个863计划项目中的应用实例,该实例展示了用户根据其应用的领域需求对本框架进行扩展并进行Web Service QoS管理的方法,从而验证了本管理框架的可扩展性及实用性.

一种基于Web Service的分级QoS的研究与实现

随着WebService技术的广泛应用,QoS成为一个非常重要的问题.以服务响应时间为QoS参数,验证了一种基于WebService的分级QoS方法,提出了目标时间预设模型,并针对优化问题提出一种基于动态规划的解决方法,并实现了原型系统.实验数据表明这种方法有效地控制了负载平衡,实现了服务分级.

基于改进和声搜索的配电网WSNs多路径QoS路由算法

针对智能配电网(Smart distribution network,SDN)中无线通信数据传输不可靠且网络寿命低等问题,提出一种基于改进和声搜索的无线传感器网络(Wireless sensor networks,WSNs)多路径QoS路由算法(Multipath QoS routing algorithm,MQRA)。首先,分析配电网的通信需求并建立数据传输模型;然后,针对无线传感器路由问题的特点对和声搜索算法(Harmony search,HS)做出改进;再将其自适应参数公式进行改进以避免算法陷入局部最优;通过在源节点与目的节点之间构建前传区域来优化转发节点集以避免数据回传,提升算法的运行效率;最后,在初始和声库生成阶段,综合考虑距离、丢包率以及节点剩余能量来改进轮盘法中的概率公式。仿真结果表明MQRA算法能有效降低数据传输的时延,提升数据可靠性并均衡节点能耗延长网络使用寿命。

云服务推荐中基于多源特征和多任务学习的时序QoS预测

随着云计算技术的普及,云服务数量指数级增长,用户不再满足于功能性需求,服务质量(Quality of Service,QoS)成为比较服务优劣的关键性能指标.如何在动态、复杂的云环境中实时、准确地预测服务质量并为用户推荐高质量服务成为热点问题.考虑到云服务器的负载、网络状态、用户接入云环境的偏好等随着时间变化,本文提出了基于多源特征和多任务学习的时序QoS预测方法(T-MST),它可以实时、准确地同时预测多种QoS属性.首先,TMST对用户、服务进行特征表示,通过Time2Vec刻画时序特征,再结合多种QoS属性的历史记录生成多源特征表示.其次,基于滑动窗口采用LSTM感知窗口内的时序关系,借助注意力机制细化窗口内不同时刻的关键性,从而构造待预测时刻的隐藏状态.最后,T-MST采用多任务预测层实现多种QoS属性的同时预测,它们共享上游模型,仅在预测层采用不同的感知模块以提升模型的鲁棒性和计算效率.本文基于真实世界的数据集进行了全面的实验验证,结果表明T-MST在吞吐量和响应时间的时序预测任务上平均绝对误差(Mean Absolute Error,MAE)分别平均提升了37.53%和20.38%,优于现有的时序QoS预测方法;而且TMST的计算效率更高,能够有效应对实时QoS预测的需求.

基于图卷积的多任务Web服务QoS预测

为满足用户对Web服务的高质量要求,提出一种基于图卷积的Web服务QoS预测算法,结合多任务学习使算法可以在一次预测中得到两种属性的QoS值。挖掘用户和服务之间隐藏的图结构信息,将用户和服务的编号信息转换成嵌入向量,得到初始特征,经过图卷积与特征融合处理操作获得更深层的特征信息,经过降噪自编码器对特征进行重构,提高算法的鲁棒性。在公开的QoS调用数据集上进行实验,并与3种方法对比,实验结果表明,该算法在各项评价指标上总体表现更好,为图神经网络在QoS预测方向的研究提供了思路。

Web Services内部架构对QoS的影响

为了研究Web Services的内部构建对Web Services服务质量(QoS)的影响,设计了对应的ACTTest程序来分析Web Services内部构建中的字符串连接连接方法、数据库操作方式、序列化、输出缓存、调用开销及集群等对Web Services的QoS影响,结果表明Web Services内部构建对QoS有着重要影响。实验结果对优化Web Services的内部架构和网络结构,提高网络及WS的性能和可扩展性具有重要意义。

基于代理的Web Services QoS模型研究

服务质量(QoS)描述了服务满足消费者需求的能力,提供有保证的QoS是Web服务在商业应用中获得成功的关键。本文分析了Web Services QoS的特点和实现过程,提出一种更适合于Web Services环境下的QoS建模过程,提出一种基于代理的有QoS保障的Web Services模型。通过在传统的Web Services架构的基础上进行扩展,增加一个代理,充分发挥代理技术的灵活性、可扩充性、可重用性等优点。将QoS的相关工作完全交给代理来完成,实现一个改进的Web Services QoS架构。