Purpose–With the yearly increase of mileage and passenger volume in China’s high-speed railway,the problems of traditional paper railway tickets have become increasingly prominent,including complexity of business ha...Purpose–With the yearly increase of mileage and passenger volume in China’s high-speed railway,the problems of traditional paper railway tickets have become increasingly prominent,including complexity of business handling process,low efficiency of ticket inspection and high cost of usage and management.This paper aims to make extensive references to successful experiences of electronic ticket applications both domestically and internationally.The research on key technologies and system implementation of railway electronic ticket with Chinese characteristics has been carried out.Design/methodology/approach–Research in key technologies is conducted including synchronization technique in distributed heterogeneous database system,the grid-oriented passenger service record(PSR)data storage model,efficient access to massive PSR data under high concurrency condition,the linkage between face recognition service platforms and various terminals in large scenarios,and two-factor authentication of the e-ticket identification code based on the key and the user identity information.Focusing on the key technologies and architecture the of existing ticketing system,multiple service resources are expanded and developed such as electronic ticket clusters,PSR clusters,face recognition clusters and electronic ticket identification code clusters.Findings–The proportion of paper ticket printed has dropped to 20%,saving more than 2 billion tickets annually since the launch of the application of E-ticketing nationwide.The average time for passengers to pass through the automatic ticket gates has decreased from 3 seconds to 1.3 seconds,significantly improving the efficiency of passenger transport organization.Meanwhile,problems of paper ticket counterfeiting,reselling and loss have been generally eliminated.Originality/value–E-ticketing has laid a technical foundation for the further development of railway passenger transport services in the direction of digitalization and intelligence.展开更多
This paper aims to explore the importance and efficiency of using open payment cards in transit applications as an alternative to current propitiatory cards. This data can be beneficial to transit planners, from regul...This paper aims to explore the importance and efficiency of using open payment cards in transit applications as an alternative to current propitiatory cards. This data can be beneficial to transit planners, from regular operation of the transit system down to the long-term strategic planning of the network. This paper covers several aspects of open payment cards in the transit planning context. First, the methods of payments are presented: cash, debit/credit cards, proprietary cards, and mobile payments. Then the several cases where open payments on transit are beneficial. Also reported are open card payment research conducted around the globe. Finally, the most promising online survey is performed to measure the perspective of the rider on using account-based ticketing versus the traditionally closed loop scheme. Mobility and payments are foundations pillars for developing communities and advancing economy [1].展开更多
Public transport plays an important role in the daily lives of hundreds of millions of people. The limited national and local finances starve the public transport networks of funding, although greater usage would impl...Public transport plays an important role in the daily lives of hundreds of millions of people. The limited national and local finances starve the public transport networks of funding, although greater usage would imply important environmental and financial benefits. The recent advances in mobile technologies and services could be harnessed to increase the attractiveness and efficiency of various public transport systems. Increasingly flexible electronic ticketing, smart cards and real-time information feeds via smartphones are making transportation networks faster, cheaper and more efficient for both the passengers and operators. In this paper, we present our approach in designing and implementing an M-ticketing system for urban transport based on NFC technology. We make initial design decisions based on a study of two similar systems Oyster and U-Go. We make use of Microsoft technologies for the prototype implementation and we propose a test suite to validate the system. We conclude on presenting the experience gained from this project and propose a set of further developments in order for the prototype to become more realistic.展开更多
A holistic analysis of problem and incident tickets in a real production cloud service environment is presented in this paper.By extracting different bags of words,we use principal component analysis(PCA)to examine th...A holistic analysis of problem and incident tickets in a real production cloud service environment is presented in this paper.By extracting different bags of words,we use principal component analysis(PCA)to examine the clustering characteristics of these tickets.Then Kmeans and latent Dirichlet allocation(LDA)are applied to show the potential clusters within this Cloud environment.The second part of our study uses a pre-trained bidirectional encoder representation from transformers(BERT)model to classify the tickets,with the goal of predicting the optimal dispatching department for a given ticket.Experimental results show that due to the unique characteristics of ticket description,pre-processing with domain knowledge turns out to be critical in both clustering and classification.Our classification model yields 86%accuracy when predicting the target dispatching department.展开更多
Beijing Municipal Public Security Bureau and related departments have issued a regulation to strengthen the management of Twitter-like micro-blogs.The regulation,issued on December 16,2011,requires Internet companies ...Beijing Municipal Public Security Bureau and related departments have issued a regulation to strengthen the management of Twitter-like micro-blogs.The regulation,issued on December 16,2011,requires Internet companies registered in the city and offering micro-blogging services to have their users register with their real names and personal information.Users' identity information must be validated before they begin blogging.Starting March 16,2012,microbloggers without real-name registration will not be allowed to blog.展开更多
<div style="text-align:justify;"> <span style="font-family:Verdana;">Electronic ticketing (E-ticketing), an innovative mode of issuing and delivering tickets, is becoming prevalent and ...<div style="text-align:justify;"> <span style="font-family:Verdana;">Electronic ticketing (E-ticketing), an innovative mode of issuing and delivering tickets, is becoming prevalent and is employed by many transport companies in Europe, America, Asia, and some parts of Africa to reduce the cost that goes with printing tickets. This study investigated E-ticketing adoption in the bus transport sector in the Kumasi Metropolis of Ghana. The study applied the Technology Acceptance Model (TAM), and the Structural Equation Modelling technique was used to analyse the factors affecting the intention to use the E-ticketing system. In that regard, the study was based on perceived usefulness, perceived ease of use, subjective norms, and demographic variables. Quantitative research approaches were used by distributing questionnaires to 392 passengers, employing the cluster and random sampling techniques. Findings from the study showed that perceived usefulness and subjective norm were the significant factors affecting passengers’ intention to adopt the E-ticketing system. Besides, perceived ease of use and subjective norms were significant in predicting passengers’ perceived usefulness of adopting E-ticketing system. The findings of this research will provide the government, industrial players, and the entire public a better understanding of the perceived factors that could enhance or serve as a barrier to passengers’ adoption of the E-ticketing system. This can also lead to the development of effective E-ticketing marketing strategies.</span> </div>展开更多
基金supported by the National Key R&D Program of China(No.2020YFF0304101).
文摘Purpose–With the yearly increase of mileage and passenger volume in China’s high-speed railway,the problems of traditional paper railway tickets have become increasingly prominent,including complexity of business handling process,low efficiency of ticket inspection and high cost of usage and management.This paper aims to make extensive references to successful experiences of electronic ticket applications both domestically and internationally.The research on key technologies and system implementation of railway electronic ticket with Chinese characteristics has been carried out.Design/methodology/approach–Research in key technologies is conducted including synchronization technique in distributed heterogeneous database system,the grid-oriented passenger service record(PSR)data storage model,efficient access to massive PSR data under high concurrency condition,the linkage between face recognition service platforms and various terminals in large scenarios,and two-factor authentication of the e-ticket identification code based on the key and the user identity information.Focusing on the key technologies and architecture the of existing ticketing system,multiple service resources are expanded and developed such as electronic ticket clusters,PSR clusters,face recognition clusters and electronic ticket identification code clusters.Findings–The proportion of paper ticket printed has dropped to 20%,saving more than 2 billion tickets annually since the launch of the application of E-ticketing nationwide.The average time for passengers to pass through the automatic ticket gates has decreased from 3 seconds to 1.3 seconds,significantly improving the efficiency of passenger transport organization.Meanwhile,problems of paper ticket counterfeiting,reselling and loss have been generally eliminated.Originality/value–E-ticketing has laid a technical foundation for the further development of railway passenger transport services in the direction of digitalization and intelligence.
文摘This paper aims to explore the importance and efficiency of using open payment cards in transit applications as an alternative to current propitiatory cards. This data can be beneficial to transit planners, from regular operation of the transit system down to the long-term strategic planning of the network. This paper covers several aspects of open payment cards in the transit planning context. First, the methods of payments are presented: cash, debit/credit cards, proprietary cards, and mobile payments. Then the several cases where open payments on transit are beneficial. Also reported are open card payment research conducted around the globe. Finally, the most promising online survey is performed to measure the perspective of the rider on using account-based ticketing versus the traditionally closed loop scheme. Mobility and payments are foundations pillars for developing communities and advancing economy [1].
文摘Public transport plays an important role in the daily lives of hundreds of millions of people. The limited national and local finances starve the public transport networks of funding, although greater usage would imply important environmental and financial benefits. The recent advances in mobile technologies and services could be harnessed to increase the attractiveness and efficiency of various public transport systems. Increasingly flexible electronic ticketing, smart cards and real-time information feeds via smartphones are making transportation networks faster, cheaper and more efficient for both the passengers and operators. In this paper, we present our approach in designing and implementing an M-ticketing system for urban transport based on NFC technology. We make initial design decisions based on a study of two similar systems Oyster and U-Go. We make use of Microsoft technologies for the prototype implementation and we propose a test suite to validate the system. We conclude on presenting the experience gained from this project and propose a set of further developments in order for the prototype to become more realistic.
文摘A holistic analysis of problem and incident tickets in a real production cloud service environment is presented in this paper.By extracting different bags of words,we use principal component analysis(PCA)to examine the clustering characteristics of these tickets.Then Kmeans and latent Dirichlet allocation(LDA)are applied to show the potential clusters within this Cloud environment.The second part of our study uses a pre-trained bidirectional encoder representation from transformers(BERT)model to classify the tickets,with the goal of predicting the optimal dispatching department for a given ticket.Experimental results show that due to the unique characteristics of ticket description,pre-processing with domain knowledge turns out to be critical in both clustering and classification.Our classification model yields 86%accuracy when predicting the target dispatching department.
文摘Beijing Municipal Public Security Bureau and related departments have issued a regulation to strengthen the management of Twitter-like micro-blogs.The regulation,issued on December 16,2011,requires Internet companies registered in the city and offering micro-blogging services to have their users register with their real names and personal information.Users' identity information must be validated before they begin blogging.Starting March 16,2012,microbloggers without real-name registration will not be allowed to blog.
文摘<div style="text-align:justify;"> <span style="font-family:Verdana;">Electronic ticketing (E-ticketing), an innovative mode of issuing and delivering tickets, is becoming prevalent and is employed by many transport companies in Europe, America, Asia, and some parts of Africa to reduce the cost that goes with printing tickets. This study investigated E-ticketing adoption in the bus transport sector in the Kumasi Metropolis of Ghana. The study applied the Technology Acceptance Model (TAM), and the Structural Equation Modelling technique was used to analyse the factors affecting the intention to use the E-ticketing system. In that regard, the study was based on perceived usefulness, perceived ease of use, subjective norms, and demographic variables. Quantitative research approaches were used by distributing questionnaires to 392 passengers, employing the cluster and random sampling techniques. Findings from the study showed that perceived usefulness and subjective norm were the significant factors affecting passengers’ intention to adopt the E-ticketing system. Besides, perceived ease of use and subjective norms were significant in predicting passengers’ perceived usefulness of adopting E-ticketing system. The findings of this research will provide the government, industrial players, and the entire public a better understanding of the perceived factors that could enhance or serve as a barrier to passengers’ adoption of the E-ticketing system. This can also lead to the development of effective E-ticketing marketing strategies.</span> </div>