Many issues and challenges are faced by the managers programmes today. Although many previous researches on and professionals in managing sport and recreation service quality provided by the organizations had been exp...Many issues and challenges are faced by the managers programmes today. Although many previous researches on and professionals in managing sport and recreation service quality provided by the organizations had been explored, very few studies pertaining to service quality in sport and recreation programmes in local hotels and resorts have been emphasized. This study aims to assess customers＇ perceptions of service quality in sport and recreation programmes and to determine the differences between customers＇ perceptions of service quality in terms of their gender and nationality. A total of 450 respondents from the hotels and resorts located in coastal areas of the northern Peninsular Malaysia participated in the survey. They were asked to respond to a series of the adapted service quality （SERVQUAL） items to measure five dimensions of service quality including tangibles, assurance, responsiveness, reliability, and empathy. Results from this study revealed that the customers＇ perceptions of the overall services in sport and recreation programmes provided by the hotels and resorts were satisfactory. It was also indicated that there was no significant difference between male and female customers＇ perceptions of service quality in sport and recreation programmes. Conversely, the results revealed that there was a significant difference between local and foreign customers＇ perceptions of sport and recreation services provided. These findings had implications on sport and recreation programmes in relation to designing effective management and marketing strategies at hotels and resorts.展开更多
A significant increase in sports-leisure activity events in recent years presents the opportunity to compete in all age categories. Among the many sport varieties, special attention ought to be paid to amateur sports...A significant increase in sports-leisure activity events in recent years presents the opportunity to compete in all age categories. Among the many sport varieties, special attention ought to be paid to amateur sports—recreational sports, particularly in the context of the increasing leisure time among the elderly. Recreational sports activities are free of many distortions and defects of the modern professional sport. Recreational sports are egalitarian, not exclusive. The health paradigm is always at the heart of it, along with a strong emphasis on hedonism. Sport activities reveal self-fulfillment as the highest needs, giving fulfillment and satisfaction. The ease in the selection of a sports goal makes the amateur sports an important tool for the shaping of persons’ life and health. A sports goal, which is participating in sports events, provides a strong motivation for systematic work. Striving for transgression is a source of strong emotions and satisfaction. Struggling with a persons’ own body, with old age, may be a valuable challenge that would positively impact wellbeing in the psychosocial aspect. This study shows a social phenomenon of sports activity among the elderly, dynamically growing in Poland. It also presents multiple benefits for the general wellbeing as well as the potential threats which a lack of distance to the sports rivalry may cause when it crosses the line behind which a persistent pursuit of the purpose (sport result) may end up in health damage. The line between recreation and sport is thin and difficult to distinguish. Animators, trainers, and instructors need to skillfully manage the interests of older people so that their involvement in physical activity determines a safe and healthy lifestyle.展开更多
The analysis of forms of tourism trends in the Loire Valley aims to initiate similar ideas in the Danube Valley in Serbia. The field research identified similar relief qualities, fertile alluvial soil, and similar eco...The analysis of forms of tourism trends in the Loire Valley aims to initiate similar ideas in the Danube Valley in Serbia. The field research identified similar relief qualities, fertile alluvial soil, and similar economic activities, such as farming, animal husbandry, horticulture and viticulture, which are reminiscent of the Danube valley. In addition to these similarities, similarities were observed in the sphere of social life. in terms of methodology, results are obtained from： field observation, using literature sources and maps, interviewing local people in both valleys, and the application of analytical methods and comparisons. The importance of this work is the enrichment of the knowledge of two important European valleys. Research results can be included in the regional geography courses at all educational levels, and can be used at the local level. Communities in the valley of the Danube can be modeled on the experience from the Loire Valley, organize their activities, and thus improve the quality of life.展开更多
文摘Many issues and challenges are faced by the managers programmes today. Although many previous researches on and professionals in managing sport and recreation service quality provided by the organizations had been explored, very few studies pertaining to service quality in sport and recreation programmes in local hotels and resorts have been emphasized. This study aims to assess customers＇ perceptions of service quality in sport and recreation programmes and to determine the differences between customers＇ perceptions of service quality in terms of their gender and nationality. A total of 450 respondents from the hotels and resorts located in coastal areas of the northern Peninsular Malaysia participated in the survey. They were asked to respond to a series of the adapted service quality （SERVQUAL） items to measure five dimensions of service quality including tangibles, assurance, responsiveness, reliability, and empathy. Results from this study revealed that the customers＇ perceptions of the overall services in sport and recreation programmes provided by the hotels and resorts were satisfactory. It was also indicated that there was no significant difference between male and female customers＇ perceptions of service quality in sport and recreation programmes. Conversely, the results revealed that there was a significant difference between local and foreign customers＇ perceptions of sport and recreation services provided. These findings had implications on sport and recreation programmes in relation to designing effective management and marketing strategies at hotels and resorts.
文摘A significant increase in sports-leisure activity events in recent years presents the opportunity to compete in all age categories. Among the many sport varieties, special attention ought to be paid to amateur sports—recreational sports, particularly in the context of the increasing leisure time among the elderly. Recreational sports activities are free of many distortions and defects of the modern professional sport. Recreational sports are egalitarian, not exclusive. The health paradigm is always at the heart of it, along with a strong emphasis on hedonism. Sport activities reveal self-fulfillment as the highest needs, giving fulfillment and satisfaction. The ease in the selection of a sports goal makes the amateur sports an important tool for the shaping of persons’ life and health. A sports goal, which is participating in sports events, provides a strong motivation for systematic work. Striving for transgression is a source of strong emotions and satisfaction. Struggling with a persons’ own body, with old age, may be a valuable challenge that would positively impact wellbeing in the psychosocial aspect. This study shows a social phenomenon of sports activity among the elderly, dynamically growing in Poland. It also presents multiple benefits for the general wellbeing as well as the potential threats which a lack of distance to the sports rivalry may cause when it crosses the line behind which a persistent pursuit of the purpose (sport result) may end up in health damage. The line between recreation and sport is thin and difficult to distinguish. Animators, trainers, and instructors need to skillfully manage the interests of older people so that their involvement in physical activity determines a safe and healthy lifestyle.
文摘The analysis of forms of tourism trends in the Loire Valley aims to initiate similar ideas in the Danube Valley in Serbia. The field research identified similar relief qualities, fertile alluvial soil, and similar economic activities, such as farming, animal husbandry, horticulture and viticulture, which are reminiscent of the Danube valley. In addition to these similarities, similarities were observed in the sphere of social life. in terms of methodology, results are obtained from： field observation, using literature sources and maps, interviewing local people in both valleys, and the application of analytical methods and comparisons. The importance of this work is the enrichment of the knowledge of two important European valleys. Research results can be included in the regional geography courses at all educational levels, and can be used at the local level. Communities in the valley of the Danube can be modeled on the experience from the Loire Valley, organize their activities, and thus improve the quality of life.
