The purpose of this study is to investigate whether and to what extent the employees＇ activities affect flexibility and company＇s controlling during the performance of business processes. Employees＇ activity is mon...The purpose of this study is to investigate whether and to what extent the employees＇ activities affect flexibility and company＇s controlling during the performance of business processes. Employees＇ activity is monitored using following indicators： team innovation, team skills, goal setting within the team, resource utilization, quality management, sense of teamwork, work commitment and application of company＇s procedures and policies. There are 42 small and medium enterprises （SMEs） in Bosnia and Herzegovina chosen for sample and they have been sent a questionnaire. The questionnaire was answered by 240 employees from 22 companies. During the processing and interpretation of data, the following methods were used： principal component analysis, factor analysis, variance analysis, regression analysis, correlation analysis, t-test and F statistics. After analyzing the survey results, it can be concluded, to a large extent, that the employees＇ activities： team innovation, team skills, goal setting within the team, resource utilization, quality management, sense of teamwork, work commitment and application of company＇s procedures and policies, with the exception of the quality management system, affect the flexibility and company＇s controlling.展开更多
文摘The purpose of this study is to investigate whether and to what extent the employees＇ activities affect flexibility and company＇s controlling during the performance of business processes. Employees＇ activity is monitored using following indicators： team innovation, team skills, goal setting within the team, resource utilization, quality management, sense of teamwork, work commitment and application of company＇s procedures and policies. There are 42 small and medium enterprises （SMEs） in Bosnia and Herzegovina chosen for sample and they have been sent a questionnaire. The questionnaire was answered by 240 employees from 22 companies. During the processing and interpretation of data, the following methods were used： principal component analysis, factor analysis, variance analysis, regression analysis, correlation analysis, t-test and F statistics. After analyzing the survey results, it can be concluded, to a large extent, that the employees＇ activities： team innovation, team skills, goal setting within the team, resource utilization, quality management, sense of teamwork, work commitment and application of company＇s procedures and policies, with the exception of the quality management system, affect the flexibility and company＇s controlling.
