Ride-sharing systems should combine environ- mental protection （through a reduction of fossil fuel usage）, socialization, and security. Encouraging people to use ride- sharing systems by satisfying their demands for...Ride-sharing systems should combine environ- mental protection （through a reduction of fossil fuel usage）, socialization, and security. Encouraging people to use ride- sharing systems by satisfying their demands for safety, pri- vacy and convenience is challenging. Most previous works on this topic have focused on finding a fixed path between the driver and the riders either based solely on their loca- tions or using social information. The drivers＇ and riders＇ lack of options to change or compute the path according to their own preferences and requirements is problematic. With the advancement of mobile social networking technologies, it is necessary to reconsider the principles and desired character- istics of ride-sharing systems. In this paper, we formalized the ride-sharing problem as a multi source-destination path plan- ning problem. An objective function that models different ob- jectives in a unified framework was developed. Moreover, we provide a similarity model, which can reflect the personal preferences of the rides and utilize social media to obtain the current interests of the riders and drivers. The model also al- lows each driver to generate sub-optimal paths according to his own requirements by suitably adjusting the weights. Two case studies have shown that our system has the potential to find the best possible match and computes the multiple opti- mal paths against different user-defined objective functions.展开更多
Based on the SOR model, this paper constructs the model of the influence factors of ride-sharing customer satisfaction, and takes Didi Chuxing users as an example for empirical research. The analysis shows that the re...Based on the SOR model, this paper constructs the model of the influence factors of ride-sharing customer satisfaction, and takes Didi Chuxing users as an example for empirical research. The analysis shows that the reference group and interpersonal interaction have significant impacts on customer satisfaction through four dimensions, namely perceived usefulness, perceived ease of use, perceived travel risk and perceived service quality, while the impact of perceived platform risk on customer satisfaction is not significant. Meanwhile environmental awareness moderates the relationship between customer perceptions and their satisfaction.展开更多
文摘Ride-sharing systems should combine environ- mental protection （through a reduction of fossil fuel usage）, socialization, and security. Encouraging people to use ride- sharing systems by satisfying their demands for safety, pri- vacy and convenience is challenging. Most previous works on this topic have focused on finding a fixed path between the driver and the riders either based solely on their loca- tions or using social information. The drivers＇ and riders＇ lack of options to change or compute the path according to their own preferences and requirements is problematic. With the advancement of mobile social networking technologies, it is necessary to reconsider the principles and desired character- istics of ride-sharing systems. In this paper, we formalized the ride-sharing problem as a multi source-destination path plan- ning problem. An objective function that models different ob- jectives in a unified framework was developed. Moreover, we provide a similarity model, which can reflect the personal preferences of the rides and utilize social media to obtain the current interests of the riders and drivers. The model also al- lows each driver to generate sub-optimal paths according to his own requirements by suitably adjusting the weights. Two case studies have shown that our system has the potential to find the best possible match and computes the multiple opti- mal paths against different user-defined objective functions.
文摘Based on the SOR model, this paper constructs the model of the influence factors of ride-sharing customer satisfaction, and takes Didi Chuxing users as an example for empirical research. The analysis shows that the reference group and interpersonal interaction have significant impacts on customer satisfaction through four dimensions, namely perceived usefulness, perceived ease of use, perceived travel risk and perceived service quality, while the impact of perceived platform risk on customer satisfaction is not significant. Meanwhile environmental awareness moderates the relationship between customer perceptions and their satisfaction.
