The status and supporting policies of cold chain logistics equipment man- agement and control in China were described. The connotation of Internet of Things and its impact on cold chain logistics equipment management ...The status and supporting policies of cold chain logistics equipment man- agement and control in China were described. The connotation of Internet of Things and its impact on cold chain logistics equipment management and control were ana- lyzed from external form to internal nature. Through introducing the value chain and relevant equipments of cold chain logistics, the correlation between the main technologies in Internet of Things and the common indices for cold chain logistics equipment management and control was analyzed in detail. The application values of Internet of Things technologies in cold chain logistics equipment management and control were illustrated, including the sample analysis on the application of radio-frequency identification (RFID). After the establishment of BSC performance evaluation index system of cold chain logistics equipment management and control, the optimization measures and suggestions on cold chain logistics equipment management and control under Internet of Things were put forward.展开更多
In this paper, the author provides a representation of Italian public hospital facilitators (HFs) (clinics, regional or local community hospitals, and medical centers) by means of different types of networks. Movi...In this paper, the author provides a representation of Italian public hospital facilitators (HFs) (clinics, regional or local community hospitals, and medical centers) by means of different types of networks. Moving from the balance scorecards of HFs, the author has analyzed the representation of those data through the use of the minimum spanning tree (MST) and the planar maximally-filtered graph (PMFG). This paper firstly examined the amount of information provided by the two networks and then run a sensitivity analysis of the networks by varying the elements of the balance scorecards to be considered. In this way, the author obtained a quite unusual representation of the overall economic situation of Italian HFs. Moreover, the author observed the emergence of patterns which in the author's opinion might help policy makers to realize a more efficient allocation of financial resources among the existing HFs.展开更多
Over the past decades,various performance appraisal methods have been raised and developed by many scholars and managers for years.It seems that each kind of performance appraisal techniques has its strengths and lim...Over the past decades,various performance appraisal methods have been raised and developed by many scholars and managers for years.It seems that each kind of performance appraisal techniques has its strengths and limitations and none of them is able to avoid all of the pitfalls.Today,driven by the power of innovation,dozens of new companies are trying to reinvent the performance management tools market.This paper analyzes how the Balanced Scorecard (BSC) implemented to provide line managers with a performance appraisal system in the private sector companies through the case study of Rockwater,and critically identify its main strengths and limitations,and then make some recommendations for improvement.展开更多
Taking into consideration the disadvantage of Balanced Scorecard(BSC)not being able to reflect time delay,nonlinear problems of causal relationship and being lack of effective simulation,we combined it with the charac...Taking into consideration the disadvantage of Balanced Scorecard(BSC)not being able to reflect time delay,nonlinear problems of causal relationship and being lack of effective simulation,we combined it with the characteristics of the System Dynamics(SD).Basing on the background of manufacturing enterprises,through SD integrating with the BSC we established a new performance evaluation method-SD-BSC method to overcome the disadvantage of BSC.A performance evaluation model of SD-BSC is provided and the simulation results are analyzed which show different production policies will lead to different customer's satisfaction degrees.The SD-BSC dynamic performance evaluation method can reflect dynamic,complex causal feedback relationship and time delay,so it compensates for the disadvantage of traditional financial performance evaluation method,and at the same time makes the BSC perfect.展开更多
The purpose of this study is to provide a hybrid group decision-making approach to evaluate fintech-based financial alternatives for green energy investment projects.First,the multidimensional factors of due diligence...The purpose of this study is to provide a hybrid group decision-making approach to evaluate fintech-based financial alternatives for green energy investment projects.First,the multidimensional factors of due diligence for fintech-based financing alternatives of green energy investment projects are identified.In this regard,the balanced scorecard perspectives are considered.Next,consensus-based group decision-making analysis is performed.Second,impact-relation directions for fintech-based financing alternatives of green energy investment projects are defined.For this purpose,the spherical fuzzy Decision-Making Trial and Evaluation Laboratory(DEMATEL)methodology is applied.The novelty of this study is its proposal of a new outlook to due diligence of fintech-project financing for renewable energy investments by using the group and integrated decision-making approaches with spherical fuzzy DEMATEL.The findings indicate that customer expectations are the most essential factor for the revenue sharing and rewarding models.Additionally,this study identified that organizational competency plays the most important role with respect to the peer-to-business debt model.In contrast,the conclusion was reached that financial returns have the greatest importance for the equity sharing model.展开更多
The principal objective of the research reported in this article is to validate a Balanced Scorecard (BSC) model and a Strategic Map for the University by studying the relationships of efficiency between its dimension...The principal objective of the research reported in this article is to validate a Balanced Scorecard (BSC) model and a Strategic Map for the University by studying the relationships of efficiency between its dimensions. Subsequently, the validation is completed by establishing hypotheses of efficiency relationships between the perspectives proposed, employing Data Envelopment Analysis (DEA). Empirical evidence has been obtained on the validity of the proposed BSC for a unit of academic management in the university. The first contribution of this work is the establishment of a framework of analysis of the hypothetical cause-effect relationships in the BSC in university institutions. The second contribution is to obtain the determining factors of the performance in this type of institution and, therefore, the Strategic Map. Specifically, these factors are: the participation of teaching staff in innovation activities;the number of doctorate-level staff;the academic subjects and credits in the Virtual Campus;and the scores in the surveys of student satisfaction. With respect to research, the determining factors of the performance are: the research sexennials;the funding obtained from contracts with companies;the number of research projects obtained;their financing;and the participation of teachers in these projects.展开更多
Selecting new program projects plays an important role for TV companies. Balanced scorecard (BSC) which links financial and non-financial, tangible and intangible, inward and outward factors can provide an integrate...Selecting new program projects plays an important role for TV companies. Balanced scorecard (BSC) which links financial and non-financial, tangible and intangible, inward and outward factors can provide an integrated viewpoint for decision makers to select optimal new program projects. This study combines BSC with analytic hierarchy process (AHP) to help Taiwan Residents TV company managers make better decisions in new program projects selection. Moreover, the practical application of the proposed approach is generic and also suitable to be exploited for Taiwan Residents TV companies.展开更多
Resting on the principle of “What you measure is what you get”, the balanced scorecard helps link and translate vague corporate strategy to individual performance. In addition to the traditional financial perspecti...Resting on the principle of “What you measure is what you get”, the balanced scorecard helps link and translate vague corporate strategy to individual performance. In addition to the traditional financial perspective goals, the scorecard suggests a holistic, flexible, powerful and balanced approach to measuring and managing corporate performance. Measures from the perspectives of customer, process and learning are identified as drivers for financial performance. The process of developing the balanced scorecard clarifies and communicate corporate strategy to every employee in the organization. The goals of respective business units and individuals can thus be aligned to improve overall quality service.展开更多
Fuzzy cognitive maps (FCM) is a well-established artificial intelligence technique, which can be effectively applied in the domains of performance measurement, decision making and other management science. FCM can b...Fuzzy cognitive maps (FCM) is a well-established artificial intelligence technique, which can be effectively applied in the domains of performance measurement, decision making and other management science. FCM can be a useful tool in a group decision-making environment by using scientifically integrated expert knowledge. The theories of FCM and balance scorecard (BSC) both emphasize cause-and-effect relationships among indicators in a complex system, but few reports have been published addressing the combined application of these two techniques. In this paper we propose a FCM simulation model for the sample performance measurement system of Intemet-based supply chain, which is constructed by BSC theory. We gave examples to explain how FCM can be adapted to execute the causal mechanism of BSC, and also how FCM can support group decision-making and forecasting in performance measurement.展开更多
Health institutions in the People’s Republic of Chinaare under considerable challenge. Innovations in management systems may support the challenge to increase both efficiency and effectiveness. The balanced scorecard...Health institutions in the People’s Republic of Chinaare under considerable challenge. Innovations in management systems may support the challenge to increase both efficiency and effectiveness. The balanced scorecard (BSC) is one such innova-tion. We have used a model to explore the factors that may impact the diffusion of the BSC in Chinese government hospitals. In particular, we concentrate on three factors — the outer context, the nature of the innovation and the communication and influence. The outer context and the nature of the innovation do provide an inducement to implement a BSC. The strength of the communica-tion and influence may affect the level of take-up. However, we recognise that they may choose the BSC not for any apparent technical excellence but for the legitimation that Western man-agement practices may bring to local managers.展开更多
The climate change brought disaster impact to a city. Cities are complex and interdependent systems, extremely vulnerable to threats from both natural hazards and terrorism. A city resilience is the capacity of a city...The climate change brought disaster impact to a city. Cities are complex and interdependent systems, extremely vulnerable to threats from both natural hazards and terrorism. A city resilience is the capacity of a city to function, so that citizens survive and thrive no matter what stresses or shocks they encounter. The cities need to be built for greater resilience and developed strategies for coping with the future shocks and stresses associated with climate change. This study explores that, from the concepts of city governance, the balanced scorecard correlates with city development in the process of city resilience development and constructs city resilience indicators to evaluate and the balanced scorecard raise the management performance. During the process of building the balanced scorecard, each problem can be faced and solved. To run the balanced scorecard is a continuous job and to become a resilient city coping with good city governance must adjust the balanced scorecard to meet its goals and vision to achieve sustainable development of the city.展开更多
Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes t...Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes to construction firms, most previous research did not cover weighting and estimation approaches for non-financial elements that ultimately influence financial status. In this research, the objective is to develop a management performance evaluation model for Korean construction firms. The model includes financial factors and non-financial factors. This research investigated actual data from Korean construction firmsandclassifiedtheir characteristics. This study is performed in two steps. First, this study derives KPIs for performance measurement techniques and weights the KPIs. And then, it applies the performance data of construction firms to the technique. The findings of this study show that Korean construction firms consider customers to be the foremost priority, converse to previous research which argued that the internal business process was the top priority. The performance measurement results can be fed back into strategies and plans to shed light on issues, reflect on management plans for subsequent years and modify mid to long-term strategies. Therefore, the developed model can help decision-makers effectively revise their management plans.展开更多
Global financial crises might and should be recognized as a potential chance to introduce changes in managing our business, both in financial and other important private and/or public sectors. The prevailing opinion i...Global financial crises might and should be recognized as a potential chance to introduce changes in managing our business, both in financial and other important private and/or public sectors. The prevailing opinion is that a lack of corporative social responsibility is one of the major reasons that lead to global crises occurrence. Nowadays, it is crucial to use the experiences of other industries and sectors which from their very beginning managed to balance finance and social goals at the same time. Microfinance sector is exactly one such sector. This paper is organized as follows: First, we give some overview of different approaches to measuring social performance of microfinance institutions. In this part of the paper we also accent the specifics of microfinance institutions-management within the context of double bottom line. In the second part we focus our analysis on practical implementation of "double bottom line management in Prizma MCO, one of the world pioneers in social performance management, by using their revolutionary poverty scorecard system. Then, we analyze how these social performance data are used in decision-making and how it affects overall performance of the organization. The paper is finished with some conclusions and lessons learned.展开更多
Municipal institutions operate in all sectors of the urban economy, creating jobs, providing services, and creating income for their own development and the municipal budget. Market environment and innovative vector o...Municipal institutions operate in all sectors of the urban economy, creating jobs, providing services, and creating income for their own development and the municipal budget. Market environment and innovative vector of megapolis development include the establishment municipal institutions and improve the forms of their activities. One of the strategic objectives for the government is to increase the effectiveness of municipal institutions. Problems integrated estimation of these institutions are under intense scrutiny of statistical science in management decisions. This paper discussed the problems of effectiveness estimation of municipal institutions and proposed a new approach to solving this task.展开更多
Sustainable development is now considered the only option for collective happiness. This paper aims to highlight the interdependent role of city governance, its quality of life and corporate sustainable development pr...Sustainable development is now considered the only option for collective happiness. This paper aims to highlight the interdependent role of city governance, its quality of life and corporate sustainable development process. A place that is good to live in, means that it is good to inhabit, work at, study invest, and visit. Therefore, public policies makers should think about the role of city administration in order to provide a good environment for entrepreneurship and corporate sustainable development. Territories, regions, cities and firms, must know their capabilities and competencies and define a common vision of the future, taking into account the present and the context in which they operate. Being defined as the strategy based on the principles of collective efficiency and market orientation, the successful implementation of activities requires "an operational framework for monitoring, supported by mechanisms of interdepartmental cooperation, and performance measurement procedures based on indicators and monitoring progress" (ENDS-2015, 2007). This paper discusses the implementation of place marketing strategies and adoption, by the city governance, of the best practices of business management such as: balanced score card methodologies, leading to the enhancing of the wellness produced by cities; promoting productivity, innovation and rational use of resources; and developing competences and expertise in order to strength their competitive advantages and achieve the desired sustainable development.展开更多
Based on a questionnaire survey of Chinese public hospitals, this paper explores the consequence and realization path of balanced scorecard (BSC, hereafter) usage. The results show that BSC usage can improve hospita...Based on a questionnaire survey of Chinese public hospitals, this paper explores the consequence and realization path of balanced scorecard (BSC, hereafter) usage. The results show that BSC usage can improve hospital performance remarkably. With the structural equation model analysis, we further find that, this function is realized in an indirect way through the perception of organizational fairness and organizational commitment. The BSC has direct effect to improve the perception of organizational fairness and organizational commitment, which further influence the performance. The results not only complement empirical evidences for BSC usage, but also provide guidance to regulators and hospitals to implement BSC in compensation contract.展开更多
基金Supported by the Project of Philosophy and Social Sciences during the 12th Five-year Plan of Guangxi Zhuang Autonomous Region,China (11FGL031)~~
文摘The status and supporting policies of cold chain logistics equipment man- agement and control in China were described. The connotation of Internet of Things and its impact on cold chain logistics equipment management and control were ana- lyzed from external form to internal nature. Through introducing the value chain and relevant equipments of cold chain logistics, the correlation between the main technologies in Internet of Things and the common indices for cold chain logistics equipment management and control was analyzed in detail. The application values of Internet of Things technologies in cold chain logistics equipment management and control were illustrated, including the sample analysis on the application of radio-frequency identification (RFID). After the establishment of BSC performance evaluation index system of cold chain logistics equipment management and control, the optimization measures and suggestions on cold chain logistics equipment management and control under Internet of Things were put forward.
文摘In this paper, the author provides a representation of Italian public hospital facilitators (HFs) (clinics, regional or local community hospitals, and medical centers) by means of different types of networks. Moving from the balance scorecards of HFs, the author has analyzed the representation of those data through the use of the minimum spanning tree (MST) and the planar maximally-filtered graph (PMFG). This paper firstly examined the amount of information provided by the two networks and then run a sensitivity analysis of the networks by varying the elements of the balance scorecards to be considered. In this way, the author obtained a quite unusual representation of the overall economic situation of Italian HFs. Moreover, the author observed the emergence of patterns which in the author's opinion might help policy makers to realize a more efficient allocation of financial resources among the existing HFs.
文摘Over the past decades,various performance appraisal methods have been raised and developed by many scholars and managers for years.It seems that each kind of performance appraisal techniques has its strengths and limitations and none of them is able to avoid all of the pitfalls.Today,driven by the power of innovation,dozens of new companies are trying to reinvent the performance management tools market.This paper analyzes how the Balanced Scorecard (BSC) implemented to provide line managers with a performance appraisal system in the private sector companies through the case study of Rockwater,and critically identify its main strengths and limitations,and then make some recommendations for improvement.
基金Sponsored by the Key Science Research Project of Abroad Scholars of Heilongjiang Province(Grant No.1055HZ029).
文摘Taking into consideration the disadvantage of Balanced Scorecard(BSC)not being able to reflect time delay,nonlinear problems of causal relationship and being lack of effective simulation,we combined it with the characteristics of the System Dynamics(SD).Basing on the background of manufacturing enterprises,through SD integrating with the BSC we established a new performance evaluation method-SD-BSC method to overcome the disadvantage of BSC.A performance evaluation model of SD-BSC is provided and the simulation results are analyzed which show different production policies will lead to different customer's satisfaction degrees.The SD-BSC dynamic performance evaluation method can reflect dynamic,complex causal feedback relationship and time delay,so it compensates for the disadvantage of traditional financial performance evaluation method,and at the same time makes the BSC perfect.
基金sponsored by the Philosophy and Social Science Planning Project of Guangdong Province(Grant No.GD20YGL12)Basic and Applied Basic Project of Guangzhou City(Grant No.202102020629)+1 种基金Philosophy and Social Science Planning Project of Guangzhou City(Grant No.2021GZGJ48)National Natural Science Foundation of China(Grant No.71771058).
文摘The purpose of this study is to provide a hybrid group decision-making approach to evaluate fintech-based financial alternatives for green energy investment projects.First,the multidimensional factors of due diligence for fintech-based financing alternatives of green energy investment projects are identified.In this regard,the balanced scorecard perspectives are considered.Next,consensus-based group decision-making analysis is performed.Second,impact-relation directions for fintech-based financing alternatives of green energy investment projects are defined.For this purpose,the spherical fuzzy Decision-Making Trial and Evaluation Laboratory(DEMATEL)methodology is applied.The novelty of this study is its proposal of a new outlook to due diligence of fintech-project financing for renewable energy investments by using the group and integrated decision-making approaches with spherical fuzzy DEMATEL.The findings indicate that customer expectations are the most essential factor for the revenue sharing and rewarding models.Additionally,this study identified that organizational competency plays the most important role with respect to the peer-to-business debt model.In contrast,the conclusion was reached that financial returns have the greatest importance for the equity sharing model.
文摘The principal objective of the research reported in this article is to validate a Balanced Scorecard (BSC) model and a Strategic Map for the University by studying the relationships of efficiency between its dimensions. Subsequently, the validation is completed by establishing hypotheses of efficiency relationships between the perspectives proposed, employing Data Envelopment Analysis (DEA). Empirical evidence has been obtained on the validity of the proposed BSC for a unit of academic management in the university. The first contribution of this work is the establishment of a framework of analysis of the hypothetical cause-effect relationships in the BSC in university institutions. The second contribution is to obtain the determining factors of the performance in this type of institution and, therefore, the Strategic Map. Specifically, these factors are: the participation of teaching staff in innovation activities;the number of doctorate-level staff;the academic subjects and credits in the Virtual Campus;and the scores in the surveys of student satisfaction. With respect to research, the determining factors of the performance are: the research sexennials;the funding obtained from contracts with companies;the number of research projects obtained;their financing;and the participation of teachers in these projects.
文摘Selecting new program projects plays an important role for TV companies. Balanced scorecard (BSC) which links financial and non-financial, tangible and intangible, inward and outward factors can provide an integrated viewpoint for decision makers to select optimal new program projects. This study combines BSC with analytic hierarchy process (AHP) to help Taiwan Residents TV company managers make better decisions in new program projects selection. Moreover, the practical application of the proposed approach is generic and also suitable to be exploited for Taiwan Residents TV companies.
文摘Resting on the principle of “What you measure is what you get”, the balanced scorecard helps link and translate vague corporate strategy to individual performance. In addition to the traditional financial perspective goals, the scorecard suggests a holistic, flexible, powerful and balanced approach to measuring and managing corporate performance. Measures from the perspectives of customer, process and learning are identified as drivers for financial performance. The process of developing the balanced scorecard clarifies and communicate corporate strategy to every employee in the organization. The goals of respective business units and individuals can thus be aligned to improve overall quality service.
基金Funded by Chongqing Natural Science Foundation (No. CSTC2005BB2189) and Chongqing High Tech Projects Foundation (No. 8277)
文摘Fuzzy cognitive maps (FCM) is a well-established artificial intelligence technique, which can be effectively applied in the domains of performance measurement, decision making and other management science. FCM can be a useful tool in a group decision-making environment by using scientifically integrated expert knowledge. The theories of FCM and balance scorecard (BSC) both emphasize cause-and-effect relationships among indicators in a complex system, but few reports have been published addressing the combined application of these two techniques. In this paper we propose a FCM simulation model for the sample performance measurement system of Intemet-based supply chain, which is constructed by BSC theory. We gave examples to explain how FCM can be adapted to execute the causal mechanism of BSC, and also how FCM can support group decision-making and forecasting in performance measurement.
文摘Health institutions in the People’s Republic of Chinaare under considerable challenge. Innovations in management systems may support the challenge to increase both efficiency and effectiveness. The balanced scorecard (BSC) is one such innova-tion. We have used a model to explore the factors that may impact the diffusion of the BSC in Chinese government hospitals. In particular, we concentrate on three factors — the outer context, the nature of the innovation and the communication and influence. The outer context and the nature of the innovation do provide an inducement to implement a BSC. The strength of the communica-tion and influence may affect the level of take-up. However, we recognise that they may choose the BSC not for any apparent technical excellence but for the legitimation that Western man-agement practices may bring to local managers.
文摘The climate change brought disaster impact to a city. Cities are complex and interdependent systems, extremely vulnerable to threats from both natural hazards and terrorism. A city resilience is the capacity of a city to function, so that citizens survive and thrive no matter what stresses or shocks they encounter. The cities need to be built for greater resilience and developed strategies for coping with the future shocks and stresses associated with climate change. This study explores that, from the concepts of city governance, the balanced scorecard correlates with city development in the process of city resilience development and constructs city resilience indicators to evaluate and the balanced scorecard raise the management performance. During the process of building the balanced scorecard, each problem can be faced and solved. To run the balanced scorecard is a continuous job and to become a resilient city coping with good city governance must adjust the balanced scorecard to meet its goals and vision to achieve sustainable development of the city.
文摘Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes to construction firms, most previous research did not cover weighting and estimation approaches for non-financial elements that ultimately influence financial status. In this research, the objective is to develop a management performance evaluation model for Korean construction firms. The model includes financial factors and non-financial factors. This research investigated actual data from Korean construction firmsandclassifiedtheir characteristics. This study is performed in two steps. First, this study derives KPIs for performance measurement techniques and weights the KPIs. And then, it applies the performance data of construction firms to the technique. The findings of this study show that Korean construction firms consider customers to be the foremost priority, converse to previous research which argued that the internal business process was the top priority. The performance measurement results can be fed back into strategies and plans to shed light on issues, reflect on management plans for subsequent years and modify mid to long-term strategies. Therefore, the developed model can help decision-makers effectively revise their management plans.
文摘Global financial crises might and should be recognized as a potential chance to introduce changes in managing our business, both in financial and other important private and/or public sectors. The prevailing opinion is that a lack of corporative social responsibility is one of the major reasons that lead to global crises occurrence. Nowadays, it is crucial to use the experiences of other industries and sectors which from their very beginning managed to balance finance and social goals at the same time. Microfinance sector is exactly one such sector. This paper is organized as follows: First, we give some overview of different approaches to measuring social performance of microfinance institutions. In this part of the paper we also accent the specifics of microfinance institutions-management within the context of double bottom line. In the second part we focus our analysis on practical implementation of "double bottom line management in Prizma MCO, one of the world pioneers in social performance management, by using their revolutionary poverty scorecard system. Then, we analyze how these social performance data are used in decision-making and how it affects overall performance of the organization. The paper is finished with some conclusions and lessons learned.
文摘Municipal institutions operate in all sectors of the urban economy, creating jobs, providing services, and creating income for their own development and the municipal budget. Market environment and innovative vector of megapolis development include the establishment municipal institutions and improve the forms of their activities. One of the strategic objectives for the government is to increase the effectiveness of municipal institutions. Problems integrated estimation of these institutions are under intense scrutiny of statistical science in management decisions. This paper discussed the problems of effectiveness estimation of municipal institutions and proposed a new approach to solving this task.
文摘Sustainable development is now considered the only option for collective happiness. This paper aims to highlight the interdependent role of city governance, its quality of life and corporate sustainable development process. A place that is good to live in, means that it is good to inhabit, work at, study invest, and visit. Therefore, public policies makers should think about the role of city administration in order to provide a good environment for entrepreneurship and corporate sustainable development. Territories, regions, cities and firms, must know their capabilities and competencies and define a common vision of the future, taking into account the present and the context in which they operate. Being defined as the strategy based on the principles of collective efficiency and market orientation, the successful implementation of activities requires "an operational framework for monitoring, supported by mechanisms of interdepartmental cooperation, and performance measurement procedures based on indicators and monitoring progress" (ENDS-2015, 2007). This paper discusses the implementation of place marketing strategies and adoption, by the city governance, of the best practices of business management such as: balanced score card methodologies, leading to the enhancing of the wellness produced by cities; promoting productivity, innovation and rational use of resources; and developing competences and expertise in order to strength their competitive advantages and achieve the desired sustainable development.
文摘Based on a questionnaire survey of Chinese public hospitals, this paper explores the consequence and realization path of balanced scorecard (BSC, hereafter) usage. The results show that BSC usage can improve hospital performance remarkably. With the structural equation model analysis, we further find that, this function is realized in an indirect way through the perception of organizational fairness and organizational commitment. The BSC has direct effect to improve the perception of organizational fairness and organizational commitment, which further influence the performance. The results not only complement empirical evidences for BSC usage, but also provide guidance to regulators and hospitals to implement BSC in compensation contract.