Information Security Service Support-Helping End-Users Cope with Security

Organizations implement an information security program for the protection of their information assets. The success of such a program depends primarily on the effective implementation and execution of associated information security policies and controls. These policies and controls depend directly upon the resultant behavior and actions of end-users. Hence, end-users play a critical role in the effective implementation and running of an information security program in any organization. However, end-users are often unable to navigate and comprehend the various policies, controls and associated issues. Support to end-users is therefore a vital element, but is often neglected by present information security management systems. In the service industry, support to customers is established as an important determinant of customer perceived service quality. This paper applies the same philosophy to provide support to end-users, who are the customers of the Information Security Service.

A high-level architecture for a Geomatics Informatization Technology System: the Chinese case

China will,as a component of‘Digital Earth,’establish a Geomatics Informatization Technology System(GITS)which is characterized by real-time acquisition,automatic processing,networking service,and socialized application with fundamental geographical information.The basic composition of GITS is proposed.GITS covers four layers and six platforms.The four layers are data acquisition,processing,management,and application and services.The six platforms are informatic geodetic datum,high-precision geo-spatial data acquisition,automatic geo-spatial data processing,grid-based geo-spatial information management,comprehensive geo-spatial information sharing and service,and geo-spatial information integration and application.The informatic geodetic datum platform provides a carrier for all the four layers and a base for the other five platforms.The high-precision geo-spatial data acquisition platform belongs to the acquisition layer.The automatic geo-spatial data processing platform belongs to the processing layer.The grid-based geo-spatial information management platform belongs to the management layer and is a bridge connecting geospatial data acquisition and spatial information sharing service and integrated applications.The comprehensive geo-spatial information sharing and service platform belongs to the application and service layer.Finally,this paper presents thoughts for constructing GITS.