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The influence of different types of satisfaction on loyalty on C2C online shopping platform:From the perspective of sellers and the platform
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作者 Yanan Lu Qian Huang Yuting Wang 《中国科学技术大学学报》 CAS CSCD 北大核心 2024年第5期36-48,I0007,共14页
With the rise and development of major types of platforms,the competition for resources has become extremely fierce,and the market share of C2C platforms has been seriously threatened by the loss of resources.Therefor... With the rise and development of major types of platforms,the competition for resources has become extremely fierce,and the market share of C2C platforms has been seriously threatened by the loss of resources.Therefore,building and maintaining buyers’satisfaction and loyalty to C2C platforms is critical to the survival and sustainability of C2C platforms in China.However,the current knowledge on how platform satisfaction and loyalty are constructed in the C2C e-commerce environment is incomplete.In this study,seller-based satisfaction and platform-based satisfaction are constructed separately.We further distinguish seller-based transaction satisfaction into economic and social satisfaction and explore their antecedents and consequences.To test our research hypotheses,we conduct a survey and collect data from a real online market(Taobao website).The results show that seller-based transaction satisfaction positively affects platform-based overall satisfaction and loyalty,and that perceived product quality,perceived assurance,and perceived price fairness all have a significant effect on economic satisfaction,whereas perceived relationship quality and perceived empathy significantly influence social satisfaction.These findings help us understand the literature related to customer satisfaction in the context of C2C in China and provide inspiration for online sellers and platforms. 展开更多
关键词 transaction-specific satisfaction social and economic satisfaction various antecedents of satisfaction overall satisfaction C2C online shopping platform
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China's E-commerce Operators Ready for Double 11 Shopping Festival
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作者 Ada Wang 《China's Foreign Trade》 2024年第5期39-40,共2页
With one month until November 11,all major e-commerce platforms have started their preparations for this great event.The"Double 11"shopping festival was first initiated by Alibaba in 2009and is the world'... With one month until November 11,all major e-commerce platforms have started their preparations for this great event.The"Double 11"shopping festival was first initiated by Alibaba in 2009and is the world's largest online sales gala.This shopping festival is thus named due to the date of November11 and has extended from the original24 hours to several weeks in recent years.The pre-sales stage start from late October.Some new e-commerce companies like TikTok and Pinduoduo have also been involved in the event. 展开更多
关键词 COMPANIES shopping COMMERCE
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Correlation between psychological resilience and burnout among female employees in a shopping mall in Xi Xian new area,China:A cross-sectional survey-Retraction
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《Journal of Integrative Nursing》 2024年第1期70-70,共1页
In the article titled“Correlation between psychological resilience and burnout among female employees in a shopping mall in Xi Xian New Area,China:A cross-sectional survey”by Zhang Q and Liu L(J Integr Nurs 2021;3(3... In the article titled“Correlation between psychological resilience and burnout among female employees in a shopping mall in Xi Xian New Area,China:A cross-sectional survey”by Zhang Q and Liu L(J Integr Nurs 2021;3(3):117-121.doi:10.4103/jin.jin_14_21),[1]the content and results data of this article was questioned by International database(Web of Science)institution.This article was then investigated by the publisher and Journal of Integrative Nursing(JIN). 展开更多
关键词 shopping database sectional
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The Psychology of Shopping Addiction in Consumer Behaviour
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作者 Lan Guo Anning Liang Zhien Wang 《Psychology Research》 2023年第9期425-435,共11页
This comprehensive article examines the phenomenon of consumer addiction,primarily focusing on shopping addiction and its dimensions,including brand addiction.It delves into the underlying causes,manifestations,and co... This comprehensive article examines the phenomenon of consumer addiction,primarily focusing on shopping addiction and its dimensions,including brand addiction.It delves into the underlying causes,manifestations,and consequences of consumer addiction from both consumer and marketer perspectives,shedding light on the ethical and cultural considerations within today's society.Consumer addiction is characterized by recurrent,irresistible purchasing behaviors driven by negative emotions such as anxiety and impulsivity.It is recognized as a behavioral addiction closely intertwined with consumerism.The article emphasizes the imperative for ethical marketing practices to mitigate the exacerbation of addictive behaviors while acknowledging the impact of culture on consumer choices.The article also discusses the crucial role of research in understanding the implications of consumer addiction on the economy,and it suggests that marketers should focus on fostering positive brand addiction rather than exploiting consumerism.It underscores the influence of cultural factors on addictive consumption and calls for responsible marketing practices and governmental regulations.In conclusion,this article highlights the critical significance of consumer addiction in the field of marketing and its multifaceted implications for both consumers and businesses.It underscores the need for ethical marketing strategies,cultural awareness,and responsible brand management to address this complex phenomenon in contemporary society. 展开更多
关键词 CONSUMER ADDICTION shopping ADDICTION ethical MARKETING cultural influence COMPULSIVE BUYING CONSUMER behavior MARKETING strategies
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Prevalence and Antimicrobial Susceptibility Status of Gram-Negative and Gram-Positive Bacteria on Handheld Shopping Trolleys and Baskets in Supermarkets in Ndola, Zambia
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作者 Shivangi Patel Victor Daka +10 位作者 Steward Mudenda Mulemba Samutela Misheck Chileshe Warren Chanda Imukusi Mutanekelwa Ephraim Chikwanda Titus Haakonde Tobela Mudenda Scott Matafwali Samson Mwale Ruth Lindizyani Mfune 《Open Journal of Epidemiology》 2023年第4期235-249,共15页
Background: Supermarkets are a place visited by individuals with different health conditions daily where microbiological contaminants through touch onto fomites such as trolleys and baskets can be passed on to other p... Background: Supermarkets are a place visited by individuals with different health conditions daily where microbiological contaminants through touch onto fomites such as trolleys and baskets can be passed on to other people hence potentially spreading infectious diseases. This study aimed to investigate the presence of Gram-negative and Gram-positive bacteria on handheld shopping trolleys and baskets and their antimicrobial susceptibility status against commonly used antibiotics in Zambia. Methods: A cross-sectional study was conducted. Trolleys and basket handles were swabbed and standard microbiological methods were used to identify the bacteria and disc diffusion to determine their antimicrobial susceptibility status. Data was collected from December 2021 to April 2022. Data was analysed using IBM Statistical Package for Social Sciences (SPSS) Version 22. Results: Twenty-eight percent of the 200 total samples were found to be culture-positive and predominant isolates were Staphylococcus aureus (17.3%), Pseudomonas species (4.5%), Escherichia coli (2%), Corynebacterium species (2%), Staphylococcus species (1.5%) and Enterobacter aerogenes (0.5%). Staphylococcus aureus showed the most resistance to azithromycin (17%) followed by ciprofloxacin (2.8%), nitrofurantoin (2.8%) and chloramphenicol (2.8%). Escherichia coli showed 100% resistance to amoxicillin, cloxacillin and ampicillin, 75% resistance to ciprofloxacin and the least resistance to azithromycin (25%) while it was susceptible to nitrofurantoin. Staphylococcus species, Corynebacterium species, Enterobacter aerogenes and Pseudomonas species showed no resistance to any antibiotics. Conclusion: The study showed the presence of microorganisms with considerable antimicrobial resistance to antibiotics in Zambia on trolley and basket handles indicating the need for more initiatives to address proper hygiene in public environmental sites for better infection prevention and control. 展开更多
关键词 Antimicrobial Resistance Coliform Bacteria Staphylococcus aureus Escherichia coli SUPERMARKET shopping Trolleys and Baskets
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基于零售业态集聚的Shopping Mall发展影响因素分析 被引量:4
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作者 翟森竞 柴华奇 《商业研究》 北大核心 2005年第22期79-82,共4页
研究零售业态集聚概念,对Shopping Mall的概念进行重构,揭示Shopping Mall是业态种类较多、空间分布紧促、且附带诸多服务功能的零售业态集聚的本质;构建Shopping Mall发展的影响因素模型,分析经济发展水平,区位选择、交通状况,服务设... 研究零售业态集聚概念,对Shopping Mall的概念进行重构,揭示Shopping Mall是业态种类较多、空间分布紧促、且附带诸多服务功能的零售业态集聚的本质;构建Shopping Mall发展的影响因素模型,分析经济发展水平,区位选择、交通状况,服务设施与零售业态集聚的匹配、不同零售业态之间的耦合分别作为触发因素、环境因素、调节因素对Shopping Mall发展的影响。 展开更多
关键词 shopping MALL 零售业态 集聚 发展 影响因素
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“云消费”时代SHOPPING MALL的探索 被引量:2
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作者 赖阳 《时代经贸》 2016年第1期24-27,共4页
当今我们正在进入一个新的消费时代——“云消费”时代,经历一场新的零售革命,不再是传统的业种业态之此消彼长,而是整个零售产业的重新洗牌。很多企业突然面对暴风疾雨式的零售革命,或是茫然找不到方向,或是盲动失去了自我。O2O... 当今我们正在进入一个新的消费时代——“云消费”时代,经历一场新的零售革命,不再是传统的业种业态之此消彼长,而是整个零售产业的重新洗牌。很多企业突然面对暴风疾雨式的零售革命,或是茫然找不到方向,或是盲动失去了自我。O2O、全渠道、互联网思维……各种概念满天飞,应当何去何从?观察全国各个知名零售商的经营业绩,诸多巨头不尽理想。 展开更多
关键词 shopping 消费时代 MALL 零售革命 零售产业 经营业绩 种概念 互联网
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商业建筑设计对购物环境舒适性的影响——以悉尼Burwood Westfield Shopping Center为例 被引量:1
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作者 杨春燕 闵书第 《华中建筑》 2008年第10期103-105,109,共4页
该文分析了悉尼Burwood Westfield Shopping Center购物中心的建筑设计思路,提出商业购物环境对消费行为的影响。文章分析了商业建筑设计应如何更好地实现购物环境舒适性、更充分地实现以人为本、为顾客服务的目的。
关键词 Westfield shopping CENTER 购物环境
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Consumer Attitudes Towards Private Shopping Sites in Turkey 被引量:1
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作者 Burcu Inci 《Chinese Business Review》 2017年第1期1-18,共18页
Private shopping sites (PSSs) business model is developing rapidly both in the world and in Turkey since 2000s. However, studies related consumer attitudes towards private shopping sites in Turkey are limited in the... Private shopping sites (PSSs) business model is developing rapidly both in the world and in Turkey since 2000s. However, studies related consumer attitudes towards private shopping sites in Turkey are limited in the literature. So, the main aim of this paper is revealing variables that affect attitudes of PSSs customers in Turkey and conceptualizing these variables within the scope of a model that depends on Technology Acceptance Model (TAM) In this descriptive study, research population includes all of the consumers who made at least one shopping from PSSs in Turkey and "snowball sampling method" is used. In consequence of an online survey application 409 questionnaires are analyzed. As a result of regression analysis, all of the 14 hypotheses are accepted. In conclusion all of the variables in the model (product quality, delivery service, system quality, information quality, service quality, perceived usefulness, perceived ease of use, compatibility, privacy, and security) have significant relations with consumer attitudes. The most important variables in building positive attitudes towards PSSs are perceived usefulness and compatibility. Conversely the lowest variance prediction percentage belongs to privacy variable. 展开更多
关键词 Technology Acceptance Model (TAM) online shopping private shopping sites (PSSs) consumer attitudes PSSs in Turkey
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Shopping mall演绎北京商业新境界 被引量:2
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作者 商一言 《北京市财贸管理干部学院学报》 2003年第1期4-8,共5页
Shopping mall在欧美发达国家是一个成熟的业态,是各国经济发展到特定阶段后出现的商业高端集聚形式,在中国,在北京仍处于起步阶段。从北京现行社会条件和商业结构、水平看,北京已具备了有限度发展Shopping mall的基本条件。贯彻了新理... Shopping mall在欧美发达国家是一个成熟的业态,是各国经济发展到特定阶段后出现的商业高端集聚形式,在中国,在北京仍处于起步阶段。从北京现行社会条件和商业结构、水平看,北京已具备了有限度发展Shopping mall的基本条件。贯彻了新理念,具有新文化的Shopping mall将演绎北京商业新的境界。 展开更多
关键词 shopping MALL 北京商业 业态 购物中心
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网络Shopping,网住谁?
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作者 柴泉 周文 +1 位作者 蒋卫武 吴伟红 《经纪人》 2005年第10期19-19,共1页
9月的北京秋高气爽。一个晴朗的周末,本刊几位年轻记者相约购物。走进北京最宽敞明亮的金源购物中心,或许是职业习惯,忽然萌发做个随机抽样调查的想法,并立即实施。调查虽然随意,但却很有意义。因为从结果看,大多都有网上购物经历,这大... 9月的北京秋高气爽。一个晴朗的周末,本刊几位年轻记者相约购物。走进北京最宽敞明亮的金源购物中心,或许是职业习惯,忽然萌发做个随机抽样调查的想法,并立即实施。调查虽然随意,但却很有意义。因为从结果看,大多都有网上购物经历,这大出我们意料。 展开更多
关键词 shopping 网络 随机抽样调查 购物中心 年轻记者 职业习惯 网上购物 北京
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乐汇城·石家庄的国际Shopping Mall
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作者 王薇 《中国市场》 2011年第38期34-34,共1页
国际体验型shopping Mall(一站式购物中心)将首次亮相河北省省会石家庄。2011年8月18日,石家庄新源乐汇城(一期)招商大会暨签约仪式,在北京东方君悦大酒店盛大举行。来自沃尔玛、奥斯卡电影院线、C&A、H&M等众多国内外顶,尖品... 国际体验型shopping Mall(一站式购物中心)将首次亮相河北省省会石家庄。2011年8月18日,石家庄新源乐汇城(一期)招商大会暨签约仪式,在北京东方君悦大酒店盛大举行。来自沃尔玛、奥斯卡电影院线、C&A、H&M等众多国内外顶,尖品牌的代表参加了此次大会,并签约入驻。 展开更多
关键词 石家庄 国际 shopping 购物中心 MALL 签约仪式 电影院线 体验型
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EcoShopping: Energy Efficient and Cost Competitive Retrofitting Solutions for Retail Buildings in Europe
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作者 Andy Lewry Ed Suttie 《Journal of Civil Engineering and Architecture》 2017年第9期811-830,共20页
The "EcoShopping" project aims to produce a practical holistic retrofitting solution for commercial buildings, reduce primary energy consumption to less than 80 kWh/(m2.year) and increase the proportion of RES (r... The "EcoShopping" project aims to produce a practical holistic retrofitting solution for commercial buildings, reduce primary energy consumption to less than 80 kWh/(m2.year) and increase the proportion of RES (renewable energy systems) to more than 50% by using state of the art solutions. The project intends to use and integrate available products and technologies; along with a network to accurately monitor the environmental and occupancy parameters to allow the building management system to have better control of the building and fully exploit the thermal mass. This paper introduces the EcoShopping project and the consortium carrying out the work, describes the case study building and the initial targets for carbon reduction, and discusses the results of Work Package 2: which is an assessment of national building codes, EPBD (energy performance buildings directive) implementation, performance standards and good practice. 展开更多
关键词 Ecoshopping energy efficient retrofitting retail sector shopping buildings.
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我国Shopping Mal业态发展中的问题——以上海港汇广场为例 被引量:3
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作者 王一凡 许学军 滕晨宇 《上海商学院学报》 2007年第3期41-43,共3页
Shopping Mall是集购物、休闲、娱乐、餐饮等多种功能为一体,是目前最新的第四种商业形态,虽然在中国发展迅速,但是却喜忧参半。以上海为例,上海既有如港汇广场这样较为成功的Shopping Mall,但是也有处于艰难运行的Shopping Mall。那么S... Shopping Mall是集购物、休闲、娱乐、餐饮等多种功能为一体,是目前最新的第四种商业形态,虽然在中国发展迅速,但是却喜忧参半。以上海为例,上海既有如港汇广场这样较为成功的Shopping Mall,但是也有处于艰难运行的Shopping Mall。那么Shopping Mall在中国究竟应该发展,本文从项目选址、功能定位、商务管理等方面提出了若干对策性思路。 展开更多
关键词 shopping MALL 商业形态 发展现状 存在问题 对策思路
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advice on shopping——Tips for Shopping Online
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作者 Alan Zeichick 《程序员》 2000年第9期61-62,共2页
In general, if you’re dealingWith either a well-publicizedinternet supplier or with anestablished company with both"brick and mortar" stores and aneCommerce website, you shouldhave no trouble getting the go... In general, if you’re dealingWith either a well-publicizedinternet supplier or with anestablished company with both"brick and mortar" stores and aneCommerce website, you shouldhave no trouble getting the goodsyou ordered at the price youordered them, roughly whenpromised. And think about all thetime you’re saving! Here are fourfactors to bear in mind: 展开更多
关键词 Tips for shopping Online advice on shopping
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Shopping in China——Insights into Chinese Market and Shopping Habits
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作者 Nie Ting 《China Textile》 2010年第2期46-49,共4页
Since the end of last year, a series of issues about climate change has been brought into spotlight. The most spectacular global climate summit launched in Copenhagen, just after the hot world climate disaster movie &... Since the end of last year, a series of issues about climate change has been brought into spotlight. The most spectacular global climate summit launched in Copenhagen, just after the hot world climate disaster movie "2012" wasthe on the screen. No matter it's aconclusion coincidence orsearching consideration, analysis, putfate, necessary, soand we, as consumers, can finally get the for the rule are always that way for a change in our buying behaviors. 展开更多
关键词 Insights into Chinese Market and shopping Habits shopping in China
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基于Mystery Shopping的公共图书馆服务质量评估 被引量:1
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作者 林绮 《图书馆研究》 2014年第2期39-41,共3页
解析Mystery Shopping评估检测法,研究威尔士公共图书馆服务质量评估Mystery Shopping项目,揭示该项目对国内公共图书馆服务质量评估的启示。
关键词 MYSTERY shopping 服务质量 评估
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论大型商贸设施——Shopping Mall的开发与管理 被引量:1
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作者 李国林 《商场现代化》 北大核心 2006年第08Z期33-33,共1页
关键词 shopping MALL 设施 商贸 管理 城市商业 商业发展 大型百货店
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Exploratory study of logistics service quality scale based on online shopping malls 被引量:16
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作者 FENG Yi-xiong ZHENG Bing TAN Jian-rong 《Journal of Zhejiang University-Science A(Applied Physics & Engineering)》 SCIE EI CAS CSCD 2007年第6期926-931,共6页
Online shopping has already become the new mode that a lot of customers try to adopt. At the same time, the online shopping could not be successfully completed without logistics service. Logistics service quality (LSQ... Online shopping has already become the new mode that a lot of customers try to adopt. At the same time, the online shopping could not be successfully completed without logistics service. Logistics service quality (LSQ) has significant impact on revenue and profitability. This paper presents the issue from the perspective of the customer, and explores the initial factors of LSQ based on the online shopping through in-depth interview and the Delphi method. The survey uses a standard 7-point Likert-type scale to measure the LSQ. Empirical research results are shown in detail to confirm seven LSQ dimensions with Chinese characteristics, including timeliness quality, personal contact quality, order quality, order discrepancy handling, order condition and convenience. Statistical analyses of the investigation were conducted to test the reliability and validity of the LSQ evaluation model. 展开更多
关键词 Online shopping Logistics service Logistics service quality (LSQ) Dimensions of LSQ
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基于商圈理论的购物中心选址研究——以潍坊世纪泰华SHOPPING MALL为例 被引量:3
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作者 牟冬东 《商场现代化》 2011年第3期64-64,共1页
一、商圈理论简介 在理论上,商圈也称购买圈、商势圈,是指在一定经济区域内,以商场或商业区为中心向周围扩展形成辐射,对顾客形成吸引力的一定范围或区域。20世纪30年代德国地理学家克里斯泰勒提出了商圈理论,该理论的要点是,以中心地... 一、商圈理论简介 在理论上,商圈也称购买圈、商势圈,是指在一定经济区域内,以商场或商业区为中心向周围扩展形成辐射,对顾客形成吸引力的一定范围或区域。20世纪30年代德国地理学家克里斯泰勒提出了商圈理论,该理论的要点是,以中心地为圆心,以最大的商品销售和餐饮服务辐射能力为半径,形成商品销售和餐饮服务的中心地。 展开更多
关键词 商圈理论 shopping 购物中心 MALL 潍坊 选址 辐射能力 餐饮服务
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