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Using Converging Strategies to Reduce Divergence in Intercultural User Interface Design
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作者 Rüdiger Heimgartner 《Journal of Computer and Communications》 2017年第4期84-115,共32页
This chapter starts with an introduction illuminating the theoretical back-ground necessary for taking culture into account in HCI design. Definitions of concepts used are provided followed by a historical overview on... This chapter starts with an introduction illuminating the theoretical back-ground necessary for taking culture into account in HCI design. Definitions of concepts used are provided followed by a historical overview on taking culture into account in HCI design. Subsequently, a glimpse of the current state of research in culture-centered HCI design is derived from secondary literature providing the gist of the structures, processes, methods, models and theoretic approaches concerning the relationship between culture and HCI design (“converging” strategies). After presenting controversies and challenges, a short discussion of results from empirical studies and design recommendations for culture-centered HCI design lead to implications and trends in future intercultural user interface design research to close the knowledge gap (the “divergence”) regarding the relationship between culture and Human-Computer Interaction (HCI), i.e. converging the divergence to reach the convergent divergence. 展开更多
关键词 CULTURE HCI Cross-Cultural Design INTERCULTURAL Culture-Centered Methods Tools standards Overview State of Research Cultural Differences communication Understanding EMPATHY Intercultural communication Intercultural HCI Design DIVERGENCE Convergence Wave process Cycle
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IUID Method-Mix: Towards a Systematic Approach for Intercultural User Interface Design (IUID)
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作者 Rüdiger Heimgartner 《Journal of Computer and Communications》 2019年第7期162-194,共33页
A method-mix for intercultural user interface design (IUID) is explained and exemplified by application examples based on a hybrid approach covering cultural contexts in human-computer interaction (HCI) design using a... A method-mix for intercultural user interface design (IUID) is explained and exemplified by application examples based on a hybrid approach covering cultural contexts in human-computer interaction (HCI) design using a model of culturally influenced HCI. Cultural influence on HCI is described using cultural variables for user interface design. Assumptions and empirical results regarding the influence of culture on HCI, considering the path of the information processing and the interaction style between Chinese and German users are explained based on cultural models. Subsequent indicators represent the relationship between culture and HCI (culturally imprinted by the user). Correlations adopted theoretically between cultural dimensions and variables for HCI design were investigated. These correlations represent relevant constituents of a model for culturally influenced HCI. Considerations applying this model and evidence for the proper application of the IUID method-mix are presented elucidating why and how cultural aspects play a role in HCI design and usability/UX engineering. The IUID method-mix serves to inspire HCI engineers in the requirement analysis phase as well as HCI designers in the design phase. The readers are thereby sensitized to the challenges of intercultural usability/UX engineering and intercultural HCI design and will be equipped with methodological knowledge relevant to the derivation of design recommendations for user interface design for and in their desired cultural contexts. Finally, implications for practitioners are shown, including HCI style scores and practical design recommendations, to prognosticate the effort and the expenditures for considering the cultural context in IUID. 展开更多
关键词 CULTURE Human Factors UX Usability Engineering INTERCULTURAL User Interface DESIGN Method MIX HCI Dimensions HCI HMI Cross-Cultural DESIGN INTERCULTURAL Culture-Centered Methods Tools standards State of Research Cultural Differences communication Understanding Empathy INTERCULTURAL communication INTERCULTURAL HCI DESIGN process Cycle IUID
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