Strategic Planning Practices of Hotels in Kenya

This study broadens perspectives of strategic planning procedures in hotels by analyzing hotel managers’perspectives on hotel strategy formulation and planning.The study was a descriptive quantitative study that targeted managers from various Kenyan hotels.180 questionnaires were returned from a sample of 280 hotel managers who had attended management development programs at a hospitality school.The primary goal of the study was to analyze two aspects of the strategic planning process:strategy formulation and strategic planning.The findings revealed that hotels in Kenya have developed methods and are keen on scanning their external environments.However,with the product offerings being so comparable,competitive analysis played an important role in the context.Creating a unique or specialty offering was not a popular option for most hotels.Cost-cutting was the most favored strategic inclination to achieve desired results.The balanced scorecard was underutilized in the sector.While managers were involved in the strategic planning process,other lower cadre employees were not,they were provided with the targets for the hotels’organizational goals to be achieved.The findings reveal that with similar products and services,the industry creates a hostile business climate with fierce rivalry and must invest in the most obvious alternative of cost reduction to survive.Alternative product innovation is not common in this industry for developing a differentiation approach that allows a property to control a market.

Research on the Development Strategy of Panxi Sunshine Health and Wellness Homestays and Hotels Based on Traditional Chinese Medicine Health Preservation

This study is the first phase of research results from the student innovation project“Yunqiao Sunshine Health and Wellness Homestay”group at Chengdu Normal University.By analyzing the current state of the Sunshine Health and Wellness Tourism Area economy in the Panxi region of Sichuan,local policies,and the current state of Sunshine Health and Wellness homestays and hotels,this paper proposes the possibility of developing Sunshine Health and Wellness homestays and hotels through traditional Chinese medicine(TCM)health preservation methods.It also proposes development strategies for such hotels through a market survey SWOT analysis.

Impact of Operating Conditions on the Productivity of Star-Rated Hotels in China's Mainland: Verification from Spatial Metrology

Room occupancy rate is a key indicator of star-rated hotel management quality. This paper takes Cobb-Douglas production function as the theoretical framework. Spatial Moran index of autocorrelation, Spatial Lag Model(SLM) and Spatial Error Model(SEM) are used to analyze the star-rated hotels labor productivity of 31 provincial regions in China's Mainland based on the star-rated hotels statistical data of year 2016. The spatial correlation and spatial difference of the star-rated hotels labor productivity is discussed. This paper studies the impact of three factors on spatial characteristics of star-rated hotels labor productivity in China's Mainland. The econometric estimation results show that:(1) Star-rated hotels labor productivity present significant spatial dependence and spatial difference in China's Mainland.(2) The estimation results of Ordinary least Squares(OLS) are reliable.(3) The reliability of the results obtained by the Spatial Error Model(SEM) analysis is the highest, and has a stronger explanatory power to the spatial relationship of star-rated hotels labor productivity in China's Mainland. The average room occupancy rate has more influence on the labor productivity of the provincial star-rated hotels than the impact of capital and labor.

基于Hotelling T2-BiLSTM的同步调相机故障诊断方法

同步调相机故障会严重影响特高压直流输电工程的稳定性。针对特高压电网中不对称电压条件下同步调相机励磁绕组匝间短路故障难以识别问题,提出基于霍特林T2-双向长短期记忆网络(Hotelling T2-BiLSTM)的同步调相机故障诊断方法。首先,从三相电压、三相电流、励磁电流、转子振动和无功功率中提取故障特征,计算Hotelling T2统计量以构建故障检测指标;然后,采用BiLSTM模型对特征进行分类,并利用逻辑回归层进行故障诊断;最后,在动模实验室中进行实验验证其有效性。实验结果表明,所提方法具有较高的故障诊断精度。

Evaluating the Impact of ICT Usage on the Performance of Jamaican Hotels： A Conceptual Perspective

For years, the hotel industry has been a dominant contributor in many economies by employing thousands of people and generating huge revenue annually and is currently the fastest growing economic sector in the world. This incredible success is largely attributed to the adoption of information and communication technology （ICT）. Research has demonstrated that ICT adoption is a key influencing factor in enhancing hotel performance at both the strategic and operational levels. However, there is an appeal in the literature for more studies to evaluate the relationship between ICT adoption and hotel performance in developing countries. As a result, this conceptual paper is proposing a research model to evaluate the impact of ICT adoption on the performance of Jamaican hotels. It is hoped that future research will validate the proposed research model, which by extension can provide useful insights to hotel managers regarding the ICT services with the greatest influence on hotel performance.

Assessment of the Implementation of Energy Conservation Opportunities Arising from Energy Audits;A Study of Four-Star and Five-Star Hotels in Nairobi Kenya

This study assesses the implementation of energy conservation opportunities in four-star and five-star hotels in Nairobi. The Covid-19 pandemic had a significant impact on the Hospitality Industry. Currently, there is a growing inclination to furnish guests with superior and sustainable services in an energy-efficient and eco-friendly way. Comprehensive research was conducted from energy audits gathered from the establishments and contracted auditing companies, on top of this, hotel staff were given digital questionnaires. To add to the data, the researcher surveyed the hotels with engineering managers. The Energy Audits found that all 10 hotels had adopted Energy Conservation Opportunities (ECOs). After further analysis, the mean adoption rate of Energy Conservation Opportunities (ECOs) during the past three years was 55.83%, which was below the aim of 100%. According to studies, hotel staff manages energy to cut costs. The researcher found that hotels use up a lot of energy. However, they have conservation potential, depending on government policies, costs, ease of implementation, and management commitment to sustainable practices. Essentially, Energy Conservation Opportunities (ECOs) reduce energy expenditures and boost reliable revenues, especially during high energy prices and uncertainty.

Development or Environmental Jeopardy: The Carbon Footprint of Hotels in Juba South Sudan

Climate change and global warming have been identified as major threats to the development of South Sudan due to greenhouse gases (GHGs) emission responsible for the rising temperatures and erosion of existing ecosystem services that support local livelihoods. Mitigating GHGs emissions has become an urgent global policy trajectory with countries acceding to related Treaties and setting national targets. Despite having submitted its initial communications to the United Nations Framework Convention on Climate Change (UNFCCC), outlining specific sectors for GHGs reduction, the rapidly growing hotel industry has not been identified among the sectors and no GHGs emission reporting has been undertaken. Therefore, this study aimed to assess, quantify and report on the GHGs emission potential of the hotel industry in Juba-South Sudan, examine existing GHGs emission reporting mechanisms and propose a reporting framework. Using a standard quantitative methodology, the carbon footprint of twenty-seven hotels was assessed. The results showed that the hotel industry is one of the leading emitters of GHGs emission amounting to 14,624.9-ton CO2eq/year. The study also found no existing GHGs reporting systems in South Sudan and proposed a reporting framework and identified potential emissions reduction strategies for the hotel industry to deal with climate change and carbon emission issues of the hospitality industry. It recommends that further research be initiated to 1) assess the applicability of the identified strategies in the context of South Sudan and 2) to quantify GHGs emissions from cooling appliance within the hospitality industry as well as emissions from other growing sectors like the transportation.

Hotels In Tianjin

Name 1. SHERATON TIANJIN HOTEL 2. HYATT HOTEL TIANJIN 3. THE CRYSTAL PALACE HOTEL TIANJIN 4. NEW WORLD ASTOR HOTEL TIANJIN 5. TIANJIN INTERNATIONAL BUILDING 6. TIANJIN FRIENDSHIP HOTEL 7. TIANJIN VIEW

Service Failures in 3- to 5-Star Hotels in Accra, Ghana

This paper examines service failures in 3- to 5-star hotels in the Accra Metropolis in Ghana. The objectives of the research were to ascertain the categories of service failures commonly experienced by guests and assess guests＇ level of dissatisfaction with the service failures. Descriptive survey design using critical incident questionnaires （CIQ） was used to collect data from a purposive sample of 174 guests who experienced service failures in ten 3- to 5-star hotels. The data were analyzed using SPSS. The most dominant service failures experienced by guests were service system failures, such as unavailable/irregular service and defective products, occurring mostly in the housekeeping departments. With the revelation of potential service failures experienced by guests and their effect on guests, this study offers suggestions to managers to revamp some policies to curtail some service failures and improve service delivery. This study contributes to the literature on service failure in the context of a developing country.

Research on Meteorological Disaster Risk of Hotels in the Dabie Mountain Scenic Area

Using meteorological data of Anhui Meteorological Bureau,based on the multi-level fuzzy comprehensive analysis method,this paper preliminarily explores the main types and various influencing factors of regional meteorological disasters related to hotel buildings in the Dabie Mountain Scenic Area,and puts forward suggestions on how to deal with the risk of meteorological disasters in the scenic area,in order to provide a better understanding of the Dabie Mountains.It provides a theoretical basis for better response to meteorological disaster decision-making in the development of the scenic spot,and also hopes to provide reference for other Dabie Mountain scenic spots in Hubei and Henan.The research results show that the main types of meteorological disasters faced by hotel buildings in the Dabie Mountain Scenic Area are:rainstorm,thunder and lightning,heavy fog,and snow disaster.The occurrence frequency of various disasters is higher than that of the plains,and the intensity is higher.Due to the high altitude of the hotel buildings,the soil resistivity has obvious mutation or stratification.The terrain surrounded by mountains on three sides often becomes a good conductor of lightning,and the risk of lightning strikes is high,and the lighting weather is frequent.The Dabie Mountain Scenic Area is prone to heavy fog,frost,snow disaster and other weather due to its high altitude,high air humidity and low temperature.Hotels in the Dabie Mountain Scenic Area should effectively deal with meteorological disasters and reduce losses by formulating disaster prevention plans,strengthening lightning protection engineering measures for hotel buildings,and regularly testing and maintaining the lightning protection devices installed in hotels.

Five-force Analysis and Market Strategies of Budget Hotels in Small and Medium-sized Cities --ake Xuchang Jinjiang INN for Example

Budget hotels, as an emerging hotel model, were started and attained a rapid development in China in the last ten years, and have proven to be important part of China抯 hotel industry. As competitions in the hotel industry become increasingly fiercer, budget hotel brands launch a fight for seizing more market share. Therefore, it is necessary for Xuchang Jinjiang INN as a famous hotel brand to be distinguished from the hotel product strategies of the developed economic areas in the development environment of the small and medium-sized tourism cities, so as to adapt to the characteristics of regional market.

Food Waste Management in Luxury Hotels-Best Practices and Limitations

Hospitality industry and hotels are considered to waste a lot of food.This research aims to focus on food waste management in luxury hotels by investigating three luxury hotels in Budapest(Hungary).The investigation focuses on qualitative methods,eleven interviews and observations were made from September to December 2018.Results show that in luxury hotels the main challenge is to ensure the correct balance between 5*experience and minimizing food waste.It was found that kitchen,breakfast open-buffet and staff canteen are among the leading causes of food waste,generating even higher food waste compared to conferences,banquets,orála carte options.While a broad range of practices exist that are believed to minimize the food waste of buffets,most of the luxury hotels are only implementing a small ratio of such practices and are only in the beginning of the planning phase to expand their practices in this regard.

Correlating Customer Satisfaction and Customer Loyalty:The Case of International Tourists in Cretan Resort Hotels

Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinforcement of competitive advantage for the hotels.Various academic viewpoints are available concerning the constructs of customer satisfaction and loyalty;nevertheless,most of them indicate an opposition towards their correlation.The aim of this research was to investigate the factors that reinforce the satisfaction and loyalty levels of resort tourists and identify whether or not the two constructs are interrelated.A quantitative research methodology was applied,with the use of close-ended paper questionnaires,which were administered to international tourists staying in resort hotels in the Municipality of Hersonissos,one of the most popular tourist destinations in northern Crete.Findings confirmed a positive correlation between customer satisfaction and customer loyalty.Data also showed that food and beverage quality,location and price are considered as the most significant factors that enhance satisfaction levels,whereas emotional experiences,loyalty programs,customer service quality,and customer satisfaction were identified to have a significant impact on the formation of customer loyalty.

Exploring the Importance of Service Quality Attributes for Millennials at Boutique Budget Hotels

Millennials have a high spending power toward travel and therefore,the boutique budget hotel sector has been rapidly developing to attract this target market.However,there is not much information on what Millennials find important in service quality at these hotels,due to which it is pertinent for hoteliers to research and understand their behavior to cater to them accordingly.Therefore,this research investigates which service quality attributes Millennials find the most important in boutique budget hotels.This exploratory study reviews past literature and issuing questionnaire surveys for Millennials.This study explores the service quality dimensions within boutique budget hotels and how the dimensions further influence customer satisfaction and customer loyalty.The results obtained from the exploratory factor analysis revealed five dimensions of service quality,namely,hotel experience,staff experience,device experience,visual appeal perception,and wireless connection.Multiple regression analysis was also applied and showed that these five dimensions had a statistically significant positive influence on customer satisfaction and customer loyal.

Evaluation System of Eco Hotels：A Case Study of Huanggang New Beacon Walden Hotel

By comparing the difference between a green hotel and an eco hotel,this paper pointed out that the green hotel is the primary stage of the eco hotel and that the existing national industry standard Green Hotel Evaluation Rules does not apply to the evaluation of the eco hotel.Through theoretical and empirical research,combined the expert advice,an eco hotel evaluation system was established,covering 1 target,5 indicators,and 20 factors.The indicator weight in Excel was calculated using the analytic hierarchy process(AHP).Huanggang New Beacon Walden Hotel was identified as an EE-level(secondary) eco hotel according to the empirical study on the hotel and the expert rating.

Energy Consumption and Energy Use Characteristics of High-Rise Hotels: A Case Study of Xi'an, Shaanxi

In this paper, 5 high-rise hotels in Xi'an were selected for research, their energy consumption data from 2015 to 2016 were collected and analyzed, their comprehensive energy consumption per unit area was compared by using the standard coal coefficient, and their energy use characteristics and influencing factors were obtained. The test analyzed various parameters of the indoor environment and evaluated the indoor environmental quality according to the specifications and standards. Starting from the perspective of energy use systems, this paper found energy consumption priorities and problems of these hotels, and proposed feasible energy conservation measures, in a view to providing a reference for energy conservation design of high-rise hotels in Xi'an.

Airlines and Tourist Hotels Guide

Domestic Airlines Tianjin Subsidiary Air China It has both domestic and international destinations, starting from Tianjin to Guangzhou, Shanghai, Xi’an, Chengdu, Wenzhou, Fuzhou, Xiamen, Shantou, Shenzhen, Haikou, Hongkong and Seoul.

Economical Hotels in Email Marketing Strategy

With the rapid development of China＇ s tourism industry, the country in various regional economy hotels has sprung up everywhere. Economical hotels affected due to low prices of factors, more and more pro-consumer gaze. Customers source a large part of budget hotels are from users, how to promote their hotel through the Internet is a problem that must be considered by the economy hotel, the paper through the study of economy hotel email marketing strategy wants to Economical hotels certain significance.

Xenia Hotels in Greece： A Holistic Approach to Modern Cultural Heritage

In the early 1950s, the Greek National Tourism Organization made a nation-wide attempt to develop tourism in Greece. For a period of two decades, it developed the hotel buildings＇ substructure, a project known as the ＂Xenia project＂. During this period, Greek architects, devoted to modernism, designed and supervised 53 hotel compounds, which spread throughout the country. Today, the Xenia Hotels are internationally recognized as part of Greece＇s modern cultural heritage, based on the simplicity, the definition of the form and the truth in materials use, besides the integration of the buildings in the natural environment, components which reveal themselves as a unique venture. This paper aims to reveal that, despite the efforts to retain the Xenia Hotels, these procedures remain incomplete. They rightly focus on architectural shells, morphological and functional standardization, proper utilization of the Greek environmental conditions, and the use of authentic local materials. However, the cultural evaluation of these settlements can only be completed by their holistic design, which also comprises their interior spaces, lightening and furniture design, all these detailed aspects that form an organic entirety and which are not included in these efforts.

Research on the application of the environmental protection systems in Lijiang branded hotels

With the rapid development of the tourist industry in Lijiang, the famous hotels in Lijiang not only bring to the local area the enhancement of the international influence and the levels of the service, but also bring the international experience in the management of the environmental protection. Through the field investigation and interviews, the author compares the characteristics of the environmental protection systems that the branded hotels in Lijiang apply, and summarizes the performances that some of the hotels obtain in the application of the environmental protection systems, and finally puts forward the related suggestions for Lijiang on the construction of the national model city of the environmental protection.