To promote behavioral change among adolescents in Zambia, the National HIV/AIDS/STI/TB Council, in collaboration with UNICEF, developed the Zambia U-Report platform. This platform provides young people with improved a...To promote behavioral change among adolescents in Zambia, the National HIV/AIDS/STI/TB Council, in collaboration with UNICEF, developed the Zambia U-Report platform. This platform provides young people with improved access to information on various Sexual Reproductive Health topics through Short Messaging Service (SMS) messages. Over the years, the platform has accumulated millions of incoming and outgoing messages, which need to be categorized into key thematic areas for better tracking of sexual reproductive health knowledge gaps among young people. The current manual categorization process of these text messages is inefficient and time-consuming and this study aims to automate the process for improved analysis using text-mining techniques. Firstly, the study investigates the current text message categorization process and identifies a list of categories adopted by counselors over time which are then used to build and train a categorization model. Secondly, the study presents a proof of concept tool that automates the categorization of U-report messages into key thematic areas using the developed categorization model. Finally, it compares the performance and effectiveness of the developed proof of concept tool against the manual system. The study used a dataset comprising 206,625 text messages. The current process would take roughly 2.82 years to categorise this dataset whereas the trained SVM model would require only 6.4 minutes while achieving an accuracy of 70.4% demonstrating that the automated method is significantly faster, more scalable, and consistent when compared to the current manual categorization. These advantages make the SVM model a more efficient and effective tool for categorizing large unstructured text datasets. These results and the proof-of-concept tool developed demonstrate the potential for enhancing the efficiency and accuracy of message categorization on the Zambia U-report platform and other similar text messages-based platforms.展开更多
情感分类是一项具有较大实用价值的分类技术,它可以在一定程度上解决网络评论信息杂乱的现象,方便用户准确定位所需信息。目前针对中文情感分类的研究相对较少,其中各种有监督学习方法的分类效果以及文本特征表示方法和特征选择机制等...情感分类是一项具有较大实用价值的分类技术,它可以在一定程度上解决网络评论信息杂乱的现象,方便用户准确定位所需信息。目前针对中文情感分类的研究相对较少,其中各种有监督学习方法的分类效果以及文本特征表示方法和特征选择机制等因素对分类性能的影响更是亟待研究的问题。本文以n-gram以及名词、动词、形容词、副词作为不同的文本表示特征,以互信息、信息增益、CHI统计量和文档频率作为不同的特征选择方法,以中心向量法、KNN、Winnow、Na ve Bayes和SVM作为不同的文本分类方法,在不同的特征数量和不同规模的训练集情况下,分别进行了中文情感分类实验,并对实验结果进行了比较,对比结果表明:采用Bi Grams特征表示方法、信息增益特征选择方法和SVM分类方法,在足够大训练集和选择适当数量特征的情况下,情感分类能取得较好的效果。展开更多
文摘To promote behavioral change among adolescents in Zambia, the National HIV/AIDS/STI/TB Council, in collaboration with UNICEF, developed the Zambia U-Report platform. This platform provides young people with improved access to information on various Sexual Reproductive Health topics through Short Messaging Service (SMS) messages. Over the years, the platform has accumulated millions of incoming and outgoing messages, which need to be categorized into key thematic areas for better tracking of sexual reproductive health knowledge gaps among young people. The current manual categorization process of these text messages is inefficient and time-consuming and this study aims to automate the process for improved analysis using text-mining techniques. Firstly, the study investigates the current text message categorization process and identifies a list of categories adopted by counselors over time which are then used to build and train a categorization model. Secondly, the study presents a proof of concept tool that automates the categorization of U-report messages into key thematic areas using the developed categorization model. Finally, it compares the performance and effectiveness of the developed proof of concept tool against the manual system. The study used a dataset comprising 206,625 text messages. The current process would take roughly 2.82 years to categorise this dataset whereas the trained SVM model would require only 6.4 minutes while achieving an accuracy of 70.4% demonstrating that the automated method is significantly faster, more scalable, and consistent when compared to the current manual categorization. These advantages make the SVM model a more efficient and effective tool for categorizing large unstructured text datasets. These results and the proof-of-concept tool developed demonstrate the potential for enhancing the efficiency and accuracy of message categorization on the Zambia U-report platform and other similar text messages-based platforms.
基金Supported by the National Natural Science Foundation of China under Grant Nos.60473002, 60603094 (国家自然科学基金)the Beijing Natural Science Foundation of China under Grant No.4051004 (北京市自然科学基金)
文摘情感分类是一项具有较大实用价值的分类技术,它可以在一定程度上解决网络评论信息杂乱的现象,方便用户准确定位所需信息。目前针对中文情感分类的研究相对较少,其中各种有监督学习方法的分类效果以及文本特征表示方法和特征选择机制等因素对分类性能的影响更是亟待研究的问题。本文以n-gram以及名词、动词、形容词、副词作为不同的文本表示特征,以互信息、信息增益、CHI统计量和文档频率作为不同的特征选择方法,以中心向量法、KNN、Winnow、Na ve Bayes和SVM作为不同的文本分类方法,在不同的特征数量和不同规模的训练集情况下,分别进行了中文情感分类实验,并对实验结果进行了比较,对比结果表明:采用Bi Grams特征表示方法、信息增益特征选择方法和SVM分类方法,在足够大训练集和选择适当数量特征的情况下,情感分类能取得较好的效果。
