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Clicking through the Clickstream: A Novel Statistical Modeling Approach to Improve Information Usage of Clickstream Data by E-Commerce Entities
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作者 Corban Allenbrand 《Intelligent Information Management》 2023年第3期180-215,共36页
Success or failure of an E-commerce platform is often reduced to its ability to maximize the conversion rate of its visitors. This is commonly regarded as the capacity to induce a purchase from a visitor. Visitors pos... Success or failure of an E-commerce platform is often reduced to its ability to maximize the conversion rate of its visitors. This is commonly regarded as the capacity to induce a purchase from a visitor. Visitors possess individual characteristics, histories, and objectives which complicate the choice of what platform features that maximize the conversion rate. Modern web technology has made clickstream data accessible allowing a complete record of a visitor’s actions on a website to be analyzed. What remains poorly constrained is what parts of the clickstream data are meaningful information and what parts are accidental for the problem of platform design. In this research, clickstream data from an online retailer was examined to demonstrate how statistical modeling can improve clickstream information usage. A conceptual model was developed that conjectured relationships between visitor and platform variables, visitors’ platform exit rate, boune rate, and decision to purchase. Several hypotheses on the nature of the clickstream relationships were posited and tested with the models. A discrete choice logit model showed that the content of a website, the history of website use, and the exit rate of pages visited had marginal effects on derived utility for the visitor. Exit rate and bounce rate were modeled as beta distributed random variables. It was found that exit rate and its variability for pages visited were associated with site content, site quality, prior visitor history on the site, and technological preferences of the visitor. Bounce rate was also found to be influenced by the same factors but was in a direction opposite to the registered hypotheses. Most findings supported that clickstream data is amenable to statistical modeling with interpretable and comprehensible models. 展开更多
关键词 Business Intelligence Intelligent Information Management web analytics web Technology Management Exit Rate Bounce Rate Online Consumer Model Discrete Choice Model
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The evolution of news and media website design: trend analysis of rich media, social sharing, and ad placements
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作者 Sonya Zhang Ashish Hingle 《Journal of Management Analytics》 EI 2017年第4期345-358,共14页
News and Media websites have evolved over time,with increasing complexity in their design,content,and monetization strategy.In this study we examined and reported the trends of rich media(images and video),social shar... News and Media websites have evolved over time,with increasing complexity in their design,content,and monetization strategy.In this study we examined and reported the trends of rich media(images and video),social sharing(newer and older social media),and ad placements(display ads and native ads)for eight high-ranked news and media websites in four categories:online television news(CNN,FoxNews),online newspapers(LA Times,NY Times),online magazines(Wired,Forbes),and technology blogs(TechCrunch,TheNextWeb)over the course of 10 years. 展开更多
关键词 web analytics website design content rich website news and media website
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