Call centers based on different technologies are introduced,including traditional call center,Internet-based call center,wireless Internet call center and multi-media call center.Key technologies in call center are co...Call centers based on different technologies are introduced,including traditional call center,Internet-based call center,wireless Internet call center and multi-media call center.Key technologies in call center are compared from technical application and performance.展开更多
文摘Call centers based on different technologies are introduced,including traditional call center,Internet-based call center,wireless Internet call center and multi-media call center.Key technologies in call center are compared from technical application and performance.