From“Won't Pay a Penny”to "Shake Hands" ——Learnings from mediation of steel quality disputes between Hebei company and Ukrainian Company

Case background At the end of December,2011,the Mediation Center of China Council for the Promotion of International Trade and China Chamber of International Commerce received a complaint call from a Ukrainian steel company,who claimed a compensation for the poorquality keels it imported from a Hebei building material company.But the exporter refused the compensation as it denied that the commodities had any quality problems at the time of port departure.

Disputes Resolved Across Pacific Ocean——Coordination for Goods Quality Disputes between Mexican Buyer and Jiangsu Taizhou Company

Case Review On April 10,2013,a Mexican company imported from a printed board marker in Taizhou a batch of products worth the value of US$93438.The Mexican company finished custom clearance on July 15 and paid the balance sum US$65,161.48 to the Taizhou company.On July 23,The Mexican side notified the supplier of serious quality problems of the board products:the coating color was different for the same size of board,the cutting of board is in disorder,there was