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Evaluation of Satisfaction Survey of Decision-Making Meteorological Services in Shaanxi Province, China in 2017
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作者 Huiru Zhi Huan Liu +1 位作者 Yu Jing Zhenhua Ma 《Journal of Geoscience and Environment Protection》 2019年第3期126-135,共10页
In China, decision-making meteorological services provide meteorological information for the production organization, disaster prevention and mitigation by the CPC committee, government, military leaders and decision-... In China, decision-making meteorological services provide meteorological information for the production organization, disaster prevention and mitigation by the CPC committee, government, military leaders and decision-making departments at all levels, as well as scientific decision-making in the areas of rational development and utilization of climate resources and environmental protection. In order to understand the user’s satisfaction with the decision-making meteorological service, the Shaanxi Provincial Meteorological Bureau conducted a statistical survey, and the results showed that: 1) In 2017, the satisfaction level of provincial-level decision-making meteorological services in Shaanxi, China was 92.77%. Among them, the satisfaction index of “Ministry Department Service Personnel Professional Image and Service Awareness” was 94.12%, and the “Weather Forecast Warning Accuracy” satisfaction index was 90.18%. 2) Decision-making users have become an important channel for obtaining meteorological information through meteorological websites, televisions, mobile phone text messages, APP mobile applications, broadcasting, and Meteorological Information Express. Rainstorms, floods, high temperature heat, cold winds, hail, precipitation, and lightning are still the main concerns of decision-makers. 3) The focus on haze and UV intensity is 15% and 8% higher than that of 2016. The next 1 - 3 days weather forecast and 0 - 6 hours short-term forecast are still the most valuable forecast products for decision-making users. Compared with 2016, the next 1 - 3 days weather forecast, future 0 - 6 hours forecast, traffic meteorology, precipitation probability, and air quality forecast increase by 1% to 14% in the year of 2017. 展开更多
关键词 SATISFACTION ASSESSMENT DECISION MAKING DEMAND COVERAGE
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